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When you buy your new cooker, your product's manufacturer’s guarantee will cover against mechanical and electrical breakdown. Our Whatever Happens Care Plans are designed to provide a more comprehensive after-care service, to give you the assurance that the product you’ve just bought will be protected now and in the years to come.

There are two levels of support - Whatever Happens Care Plan and Whatever Happens Care Plan Premier. Upgrading to our Premier plan guarantees the same support but with additional benefits, such as an annual valet to ensure your cooker stays in tip top condition.

Key benefits:

  • Covers breakdown through mishaps
  • We’ll fix or replace
  • All parts and labour charges covered
  • No fault-no charge

Ask yourself these few simple questions:

  • Do you plan on owning your new cooker for several years?

  • Would you be unsure where to turn if your cooker breaks down?

  • Do you agree fixing or replacing a cooker is costly?

  • Do you want to have a full check and deep clean service for your cooker every year?

If your answer is yes to any of the above, then you should definitely consider a Whatever Happens Care Plan to give you peace of mind should things go wrong.

There are two levels of support to choose from; Whatever Happens Care Plan and Whatever Happens Care Plan Premier. See the table below for the key benefits of each plan.

Benefits at a glance

Whatever Happens Care Plan

Whatever Happens Care Plan Premier

We'll fix or replace it
If we are unable to repair, we’ll replace it with the same or similar product.

Max repair time 7 days*

We'll aim to visit within 2 days
If the spares are on the van, we’ll try to fix your appliance there and then.
yes yes
Breakdown through mishaps
Because incidents do happen, even to the most careful of us!
Parts costs covered
No expensive charges for parts and labour – we’ll pay for them all.
No labour charges
No matter how long the repair takes, there’s no cost to you.
yes yes
No fault - no charge
If no fault is found we won’t charge
Request a replacement
If your appliances goes wrong again after the 3rd repair you can request a replacement.
Valet every year
We will carry out a full check and deep clean so your appliance is as good as new.

*7 day maximum repair time starts from the date of the engineer’s first visit.

You can purchase plans over 3 or 5 years or you can pay monthly by direct debit from as little as £1.50 a month. There’s no fixed term and you can cancel the agreement at any time you like.


Cookers 3 Years 5 Years Monthly
£200 and under £29 £49 £1.50
£200 - £300 £49 £69 £2.00
£301 - £400 £69 £89 £3.00
£401 - £500 £89 £119 £3.50
£501 - £600 £109 £149 £4.50
£601 - £2500 £149 £189 £5.50
With 2 years standard guarantee
£200 and under £29 £49 £1.50
£201 - £500 £59 £79 £2.50
£501 - £2500 £79 £99 £3.50


Tumble Dryers 3 Years 5 Years Monthly
£200 and under £69 £109 £3.50
£200 - £300 £89 £129 £4.00
£301 - £400 £109 £149 £5.00
£401 - £500 £129 £179 £5.50
£501 - £600 £149 £209 £6.50
£601 - £2500 £189 £249 £7.50
With 2 years standard guarantee
£200 and under £69 £109 £3.50
£201 - £500 £99 £139 £4.50
£501 - £2500 £119 £159 £5.50

Protect your product with a Whatever Happen Care Plan:

Just add a Care Plan to your order at the checkout