WHATEVER HAPPENS

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600 engineers nationwide Over 2,000 repairs a day 3 months guarantee 3 months guarantee

Tumble Dryers

When you purchase your new tumble dryer your manufacturer’s guarantee will provide cover for mechanical breakdown for the first 12 months. A Whatever Happens Care Plan is a more comprehensive after-care service designed to give you complete peace of mind and protects your new appliance from a minor hiccup to a major mishap.

There are two levels of support, Whatever Happens Care Plan and Whatever Happens Care Plan Premier. Upgrading to the Premier plan guarantees the same support but with additional benefits, such as an annual valet to keep your tumble dryer in tip-top condition.

Key benefits:

  • Covers breakdown through mishaps
  • We’ll fix or replace
  • All parts and labour charges covered
  • No fault-no charge

There are two levels of support to choose from; Whatever Happens Care Plan and Whatever Happens Care Plan Premier. See the table below for the key benefits of each plan.

Benefits at a glance

Whatever Happens Care Plan

Whatever Happens Care Plan Premier

We'll fix or replace it
If we are unable to repair, we’ll replace it with the same or similar product.
Max repair time 7 days*
We'll aim to visit within 2 days
If the spares are on the van, we’ll try to fix your appliance there and then.
yes yes
Breakdown through mishaps
Because incidents do happen, even to the most careful of us!
Parts costs covered
No expensive charges for parts and labour – we’ll pay for them all.
No labour charges
No matter how long the repair takes, there’s no cost to you.
yes yes
No fault - no charge
If no fault is found we won’t charge
Request a replacement
If your appliance goes wrong again after the 3rd repair you can request a replacement.
Valet every year
We will carry out a full check and deep clean so your appliance is as good as new.

*7 day maximum repair time starts from the date of the engineer’s first visit.

You can purchase plans with a one off payment for 3 or 5 years, or monthly by direct debit from as little as £1.50 a month. There’s no fixed term and you can cancel the agreement at any time you like.

WHATEVER HAPPENS CARE PLAN

Tumble Dryers 3 Years 5 Years Monthly
£150 and under £29 £39 £1.50
£151 - £200 £49 £59 £2.00
Over £200 £69 £79 £2.50
With 2 years standard guarantee
Up to £1000 £49 £59 £2.00

WHATEVER HAPPENS CARE PLAN PREMIER

Tumble Dryers 3 Years 5 Years Monthly
£150 and under £49 £79 £2.50
£151 - £200 £69 £99 £3.00
Over £200 £89 £119 £3.50
With 2 years standard guarantee
Up to £1000 £69 £99 £3.00

Protect your product with a Whatever Happen Care Plan:

Just add a Care Plan to your order at the checkout