CARE PLANSbrought to you by
When you purchase your new tumble dryer your manufacturer’s guarantee will provide cover for mechanical breakdown for the first 12 months. A Care Plan is a more comprehensive after-care service designed to give you complete peace of mind and protects your new dryer from a minor hiccup to a mishap.
With a Care Plan you’ll benefit from a 14 day repair promise, unlimited repairs and you’ll never pay a penny more - all parts, labour and call out charges are included. You have the option to pay once for 3 or 5 years protection or you can choose to pay as you go.
- Protection against breakdown or mishap
- We’ll fix or replace with new
- All parts, labour and call out charges covered
- Full valet of your dryer every year
|Protection against breakdown |
Whether it’s not heating, a faulty door switch or broken belt, if your tumble dryer breaks, we’ll fix it.
| Protection against mishap |
We don’t expect you to wrap your tumble dryer in cotton wool. If your product suffers a mishap, we’ll fix it.
| Fast fix |
We’re so confident we can repair your appliance quickly we’ve made a promise – if we fail to fix it within 14 days you can ask for a replacement.*
| You won’t pay a penny more |
No expensive charges for parts, labour or call out – we’ll pay for them all. And if no fault is found you’ll not be charged.
| We’ll fix or replace with new |
If we are unable to repair your dryer, we’ll give you a brand new one.
|Unlimited repairs |
There’s no limit to the amount of repairs you can have, we’ll always be there to help.
|Request a replacement |
If your product goes wrong again after the 3rd repair, you can request a replacement.
| Valet every year |
We will carry out a full check and deep clean so your appliance is as good as new.
| Worldwide protection |
If you take your tumble dryer with you when you move abroad and it breaks down, don’t worry, we can still help.
*14 day repair promise starts from when we collect your item or when you drop your item to one of our stores.
You can purchase plans with a one off payment for 3 or 5 years, or monthly by direct debit from as little as £1.50 a month. There’s no fixed term and you can cancel the agreement at any time you like.
|Tumble Dryers||3 Years||5 Years||Monthly|
|£150 and under||£29||£39||£1.50|
|£151 - £200||£49||£59||£2.00|
|£200 - £1000||£64||£79||£2.50|
|With 2 years standard guarantee|
|Up to £1000||£49||£59||£2.00|