Whatever HappensTM Care Plans - Instant ReplacementTM
Instant ReplacementTM offers protection for 3 years and is available on most products costing up to £150. It’s really straightforward; if your product develops a fault or breaks down, even as the result of a mishap, just bring it back to one of our stores with your receipt and we’ll give you a new one on the spot, that’s all there is to it!
*Please note that customers choosing a monthly Whatever Happens Care Plan will have a recurring payment taken from their chosen payment card on the same date each month.
Here’s a table to show the key benefits of the Whatever HappensTM Care Plan:
Benefits at a glance
Whatever HappensTM Care Plan
If it breaks we’ll replace it
No expensive charges for repairs – we’ll just give you a new one.

A new one on the spot
No delays, no lengthy claims, no paperwork - just your receipt.

Breakdown through mishaps
Because incidents do happen, even to the most careful of us!

Protection for 3 years
Most products come with a 1 year guarantee as standard – Instant Replacement™ gives you 3 years.

No limits
You are entitled to as many new replacement products as necessary within the 3 years of your agreement.

Worldwide protection
If you take your product abroad, it's still protected.

*Please note that customers choosing a monthly Whatever Happens Care Plan will have a recurring payment taken from their chosen payment card on the same date each month.
WHATEVER HAPPENSTM CARE PLAN
Product Price
Cameras, Camcorders and Portable Audio
Other products
£20 - £40.99
£10
£10
£41 - £60.99
£15
£12
£61 - £80.99
£20
£15
£81 - £100.99
£25
£20
£101 - £120.99
£30
£25
£121 - £150.99
£35
£30
The Small Print
INSTANT REPLACEMENT™
Instant Replacement™ gives you 3 years’ protection and applies to most products between £20 and £150. If your product develops a fault or breaks down, even as the result of a mishap, simply return it to the store for a replacement on the spot.
NO LIMITS
You are entitled to as many new replacement products as necessary during the 3 years of your agreement. Your agreement continues even if your product is replaced.
EXCLUSIONS Instant Replacement is not available for Mobile Phone products or vacuum cleaners.
