CARE PLANSbrought to you by
When you purchase your new washing machine or washer dryer your manufacturer’s guarantee will provide cover for mechanical breakdown. A Care Plan is a more comprehensive after-care service designed to give you complete peace of mind and protects your new appliance from a minor hiccup to a mishap.
With a Care Plan you’ll benefit from a 14 day repair promise, unlimited repairs and you’ll never pay a penny more - all parts, labour and call out charges are included. You have the option to pay once for 3 or 5 years protection or you can choose to pay as you go.
- Protection against breakdown or mishap
- We’ll fix or replace with new
- All parts, labour and call out charges covered
- Full valet of your appliance every year
Ask yourself these few simple questions:
Is your washing machine or dryer a vital appliance in your household?
Do you use your machine every day, several times a week?
Does your household insurance cover your machine adequately?
Would you appreciate an annual maintenance valet for your machine to keep it in top condition?
If your answer is yes to any of the above, don’t leave things to chance. A Care Plan will give you the peace of mind should things go wrong and your washing machine or dryer will be taken care of.
|Protection against breakdown |
Whether it’s not spinning, an electrical problem or leaky drum, if your washing machine or dryer breaks, we’ll fix it.
| Protection against mishap |
We don’t expect you to wrap your appliance in cotton wool. If your product suffers a mishap, we’ll fix it.
| Fast fix |
We’re so confident we can repair your appliance quickly we’ve made a promise – if we fail to fix it within 14 days you can ask for a replacement.*
| You won’t pay a penny more |
No expensive charges for parts, labour or call out – we’ll pay for them all. And if no fault is found you’ll not be charged.
| We’ll fix or replace with new |
If we are unable to repair your washing machine or dryer, we’ll give you a brand new one.
|Unlimited repairs |
There’s no limit to the amount of repairs you can have, we’ll always be there to help.
|Request a replacement |
If your product goes wrong again after the 3rd repair, you can request a replacement.
| Valet every year |
We’ll carry out a full check and deep clean so your appliance is as good as new.
| Worldwide protection |
If you take your appliance with you when you move abroad and it breaks down, don’t worry, we can still help.
*14 day repair promise starts from when we collect your item or when you drop your item to one of our stores.
You can purchase plans with a one off payment for 3 or 5 years, or monthly by direct debit from as little as £3 a month. There’s no fixed term and you can cancel the agreement at any time you like.
|Washing Machines & Washer Dryers||3 Years||5 Years||Monthly|
|£200 and under||£79||£99||£3.00|
|£201 - £250||£99||£129||£4.00|
|£251 - £300||£119||£149||£4.50|
|£301 - £350||£139||£169||£5.50|
|£351 - £400||£149||£189||£6.50|
|£401 - £500||£169||£219||£7.00|
|£501 - £1500||£189||£249||£7.50|
|With 2 years standard guarantee|
|£350 and under||£69||£89||£3.00|
|£351 - £1500||£109||£149||£5.00|