WHATEVER HAPPENSbrought to you by
We want you to enjoy using your new desktop computer for years to come. Your manufacturer’s product guarantee provides cover for mechanical and electrical breakdown but will be limited to a year and may not cover parts or accidental damage.
One of the best ways of protecting your desktop computer from now and in the future is with a Whatever Happens Care Plan. There are two levels of support - Whatever Happens Care Plan and Care Plan Premier. Our Premier Care plan includes additional benefits such as 24/7 freephone support, plus the loan of a laptop to keep you going.
- Covers breakdown through mishaps
- We’ll fix or replace
- All parts and labour charges covered
- No fault-no charge
Ask yourself these few simple questions:
Will you be storing lots of work or personal information on your desktop?
Do you sometimes eat or drink when you are sitting at your desktop
Do you agree the cost to fix or replace a desktop is expensive?
If required, would you want an experienced engineer to fix your desktop?
If your answer is yes to any of the above, don’t leave things to chance; a Whatever Happens Care Plan will give you the peace of mind you need that should anything go wrong your desktop will be taken care of.
There are two levels of support to choose from; Whatever Happens Care Plan and Whatever Happens Care Plan Premier. See the table below for the key benefits of each plan.
Benefits at a glance
Whatever Happens Care Plan
Whatever Happens Care Plan Premier
|We'll fix or replace it |
If we are unable to repair, we’ll replace it with the same or similar product.
Max repair time 7 days*
| Breakdown through mishaps |
Because incidents do happen, even to the most careful of us!
| Parts and labour costs covered |
No expensive charges for parts and labour – we’ll pay for them all.
|No fault - no charge |
If no fault is found we won’t charge.
|Request a replacement |
If your desktop PC goes wrong again after the 3rd repair you can request a replacement.
| Clever remote fix |
You don’t have to wait in all day; you can request a time slot for collection.
| Free recovery of lost files |
If a file or precious document goes missing, we’ll try and track it down.
| Worldwide protection |
If you take your product abroad, it’s still protected.
| Computer Healthcheck every year |
To make sure your computer works as good as new, you’ll be entitled to a free MOT every year to remove any nasties.
| 24/7 freephone support |
From wireless woes to Windows® worries, we can solve your queries and show you how
| Timed slot |
You don’t have to wait in all day; you can request a time slot for collection
| Loan laptop to keep you going |
If we need to send your product to our repair lab, you can request a loan laptop.
*7 day maximum repair time starts from the date of the engineer’s first visit.
You can purchase plans over 2 or 3 years or you can pay monthly by direct debit from as little as £3 a month. There’s no fixed term and you can cancel the agreement at any time you like.
WHATEVER HAPPENS CARE PLAN
|Desktop PCs||2 Years||3 Years||Monthly|
|£300 and under||£59||£79||£3.00|
|£301 - £350||£69||£99||£4.00|
|£351 - £400||£89||£109||£5.00|
|£401 - £500||£99||£129||£6.00|
|£501 - £600||£109||£149||£7.00|
|£601 - £700||£129||£189||£7.50|
|£701 - £800||£149||£229||£8.00|
|£801 - £2500||£159||£239||£8.50|
WHATEVER HAPPENS CARE PLAN PREMIER
|PC Base Unit||2 Years||3 Years||Monthly|
|£300 and under||£99||£129||£6.50|
|£301 - £350||£109||£149||£7.50|
|£351 - £400||£129||£159||£8.50|
|£401 - £500||£139||£179||£9.50|
|£501 - £600||£149||£199||£10.50|
|£601 - £700||£169||£239||£11.00|
|£701 - £800||£189||£269||£11.50|
|£801 - £2500||£199||£289||£12.00|