CARE PLANSbrought to you by
When you buy your new television your manufacturer’s product guarantee will provide cover for mechanical breakdown. Our Care Plan is designed to provide a more comprehensive after-care service, made to give you the assurance that the product you’ve just bought will be protected from now on.
With a Care Plan you’ll benefit from a 14 day repair promise, unlimited repairs and you’ll never pay a penny more - all parts, labour and call out charges are included. You have the option to pay once for 3 or 5 years protection or you can choose to pay as you go.
- Protection against breakdown or mishap
- We’ll fix or replace with new
- All parts, labour and call out charges covered
- Loan TV to keep you going
Ask yourself these few simple questions:
Do you plan on owning your new TV for several years?
Would you agree that to repair or replace your TV would be expensive?
Do you want an experienced and qualified engineer to fix your TV?
Do you want to have the loan of a TV to keep you going?
If your answer is yes to any of the above, then you should definitely consider a Care Plan to give you the peace of mind should things go wrong.
|Protection against breakdown |
Whether it’s a scrambled screen or connection fault, if your TV goes on the blink, we’ll fix it.
| Protection against mishap |
We don’t expect you to wrap your TV in cotton wool. If your TV suffers a mishap, we’ll fix it.
| Fast fix |
We’re so confident we can repair your TV quickly we’ve made a promise – if we fail to fix it within 14 days you can ask for a replacement.*
You won’t pay a penny more
No expensive charges for parts, labour or call out – we’ll pay for them all. And if no fault is found you’ll not be charged.
We’ll fix or replace with new
If we are unable to repair your TV, we’ll give you a brand new one.
| Unlimited repairs |
There’s no limit to the amount of repairs you can have, we’ll always be there to help.
| Request a replacement |
If your product goes wrong again after the 3rd repair, you can request a replacement.
| Loan TV to keep you going |
We don’t want you to miss out on your favourite programmes. If your TV needs to be sent away for repair, you can request a loan TV.
| 24/7 freephone help & advice |
From connection issues to picture problems, our team of experts at our UK based Contact Centre are on hand to take your calls, all day, every day.
| Worldwide protection |
If you take your TV with you when you move abroad and it breaks down, don’t worry, we can still help.
*14 day repair promise starts from when we collect your item or when you drop your item to one of our stores.
You can purchase a Care Plan over 3 or 5 years or you can pay monthly by direct debit from as little as £2.50 a month. There’s no fixed term and you can cancel the agreement anytime you like.
|Televisions||3 Years||5 Years||Monthly|
|£151 - £200||£49||£69||£2.50|
|£201 - £300||£69||£89||£3.50|
|£301 - £400||£99||£119||£4.50|
|£401 - £500||£129||£149||£5.50|
|£501 - £750||£144||£199||£6.50|
|£751 - £1,000||£169||£249||£7.50|
|£1,001 - £1,250||£189||£289||£8.50|
|£1251 - £1500||£224||£329||£9.50|
|£1501 - £2000||£269||£359||£10.50|
|£2001 - £2500||£299||£449||£11.50|
|£2501 - £6000||£349||£499||£13.50|