Q. When does the purchase period expire?
A. The Samsung reward cashback offer is available on eligible Samsung Smart TV purchases made from 19th September until 24th December 2013, not noon as previously stated on some documentation. You have a further 28 days from date of purchase to buy your second product.
Q. How do I know what TVs are eligible for the offer?
A. A full list of eligible Samsung Smart TVs and their reward value is available here.
Q. Do I need to buy the additional product(s) on the same day as the TV?
A. No you have up to 28 days from purchasing your Samsung Smart TV to buy any additional products to be eligible for the offer. These can be purchased together or in separate shopping trips; just remember to keep your receipts as a copy of these needs to be sent with the claim form to Samsung.
Q. Where can I buy the additional product(s) from?
A. Additional products should be purchased from the Currys / PC World store or website from where the original TV purchase was made, however Samsung will honour claims from another Currys / PC World store or website by exception where stock availability prevented the possibility of the additional product purchase.
Q. How do I ensure I get the full reward value I am entitled to?
A. To claim the full reward amount the total value of the additional product(s) must be equal to or exceed the reward value.
Q. How long do I get to make my claim?
A. After you buy your additional products you have an additional 28 days to make your claim, but no sooner than 10 days after purchase of the TV.
Q. When do all claims need to be sent by?
A. All claims need to be received between 10 and 28 days after additional purchases.
Q. Can this reward promotion be used with other Samsung cashback promotions?
A. Yes, please note you will need to complete the necessary paperwork for both claims.
Q. Can I submit more than one claim if I have not claimed my full reward value?
A. No - you are only able to submit one claim form per Samsung Smart TV purchased. You have 28 days to purchase additional products which can be claimed against.