What you need to know about installation

To help us deliver your product on time and with the minimum amount of interruption to your day, it is important that:

•    There is clear and safe access to your property. We reserve the right to refuse to complete your delivery or installation if it could cause damage, if access is not free from obstruction or if there are concerns about safety.
•    You are at home at the time we have agreed with you
•    If you're buying a gas cooker, that you have a gas supply

Back to top

Freestanding gas cooking installation - £69.95

This installation service is available to customers purchasing a freestanding gas cooking product.

Installing gas cookers needs to be done by a qualified installer. All our gas installers are registered with the Gas Safe Register, (previously CORGI) and accredited by UKAS (UK Accreditation Service).

Here’s what we’ll do
•    Disconnect the existing appliance
•    Evaluate the existing connections and also visually inspect all gas appliances in the customer’s home to make sure they are safe
•    Unbox and check the new product
•    Connect to an existing gas pipe (which can be extended by up to 1.5m if needed) and electricity socket
•    Perform a full health and safety check ensuring that safety clearances to surrounding cabinets/worktops are met
•    Test the appliance and demonstrate the basic functions

What we don’t do
•    Connect the appliance if it puts the installer or customer at risk
•    Connect the appliance if it doesn’t meet the correct safety guidelines

Range style cookers
Please pay particular note to access as these appliances are particularly large and difficult to manoeuvre as they are more than twice the size and weight of a conventional cooker.

Dual fuel cookers
Please ensure that you check requirements for both gas and electric.

Back to top

Freestanding electric cooking installation - £44.95

This installation service is recommended to customers purchasing a freestanding electric cooking product.

Here’s what we’ll do
•    Disconnect the existing appliance
•    Evaluate the existing connections
•    Unbox and check the new product
•    Connect to existing electrical sockets
•    Perform a full health and safety check, ensuring that safety clearances to surrounding cabinets/worktops are met
•    Test the appliance and demonstrate the basic functions

What we don’t do
•    Disconnect an existing gas cooker, which requires a Gas Safe Registered engineer
•    Connect the appliance if it puts the installer or customer at risk
•    Connect the appliance if it doesn’t meet the correct safety guidelines

Range style cookers
Please pay particular note to access as these appliances are particularly large and difficult to manoeuvre as they are more than twice the size and weight of a conventional cooker.

Dual fuel cookers
Please ensure that you check requirements for both gas and electric.

Back to top

Built-in electric/gas/dual fuel cooker/hob installation - £79.95

This installation service is available to customers purchasing a built-in Cooking product. We are currently unable to offer installation of integrated appliances in Northern Ireland

Installing built-in cooking products, particularly those with gas, needs to be done by a qualified installer and is not something that should be carried out by any other person. All our trained installers are accredited by UKAS (UK Accreditation Service) and are registered with the Gas Safe Register, (previously CORGI). They are continually trained and evaluated.

Here's what we'll do:
•    Disconnect the existing appliance
•    Evaluate the existing connections and also visually inspect all gas appliances in the customer’s home to make sure they are safe
•    Unbox and check the new product
•    Wire the cooker to an existing spur point or control panel and fit protective trunking where required or Install the fitted plug to an existing electrical socket and protect with a flexible hose
•    Check that the gas pipe is sealed before positioning it and again once it is in place (gas or dual fuel)
•    Fit the oven, hob and hood into an existing space (if purchased)
•    Perform a full health and safety check, ensuring that safety clearances to surrounding cabinets/worktops are met
•    Test the appliance and demonstrate the basic functions

What we don't do:
•    Connect the appliance if it puts the installer or customer at risk
•    Connect the appliance if it doesn’t meet the correct safety guidelines

Range style cookers
Please pay particular note to access as these appliances are particularly large and difficult to manoeuvre as they are more than twice the size and weight of a conventional cooker.

Dual fuel cookers
Please ensure that you check requirements for both gas and electric.

Back to top

Laundry and dishwasher installation - £14.95

This installation is available to customers who have bought a freestanding washing machine, washer dryer or dishwasher.

Here's what we'll do:
•    Check that existing electrical and plumbing connections are safe and appropriate to be used for the new appliance
•    Disconnect the existing appliance
•    Unbox and check the new product
•    Remove transit bolts
•    Connect to existing plumbing and electrical sockets plus level the appliance
•    Test the appliance to make sure there are no leaks

What we don’t do 
•    Plumb two waste pipes into one
•    Make any alterations to existing plumbing or electrical connections. We can only install to existing connections.

Back to top

Integrated appliances installation - £79.95

This installation service is available to customers purchasing an integrated kitchen appliance comprising dishwashers, fridge/freezers, washing machines, washer dryers and tumble dryers

We are currently unable to offer installation of integrated appliances in Northern Ireland.

NB: Please be aware that this service is for replacement appliances only, where the new item is an identical size and can utilise existing connections and door panels.

Here’s what we’ll do
•    Disconnect the existing appliance
•    Remove the plinths / panel door of your old appliance
•    Unbox and check the new product
•    Connect the new appliance to existing pipe work and electricity socket
•    Level and locate neatly in the space
•    Fit the existing panel door to the new appliance
•    Test the appliance to make sure there are no leaks

What we don’t do
•    Remove the existing panel door if it is not in a suitable condition to be reattached
•    Connect an appliance if the space is unsuitable
•    Connect the appliance if there is not sufficient access for ventilation tubes (tumble dryers)
•    Make any alterations to existing cabinets
•    Make any alterations to existing connections

Back to top

TV to stand installation - £39.95

This is an installation service for mounting a flat panel TV to a stand (stand sold seperately).

Here’s what we’ll do
•    Unbox and check the new product
•    Connect the TV to other equipment already installed
•    Auto tune in and set up to other equipment
•    Give a brief demonstration on how to use the TV

What we don’t do
•    Personalise or optimise the picture quality

Back to top