KNOWHOW Tech Support Service - 1 year
Product code: 304431
Product features
- Free phone help service
- Help available 24/7
- "How to" advice
- Remote fix for computers
We can't split orders across different towns or postcodes, so please either:
- Change the location for this new selection to , OR
- Change location for the item(s) already in your basket to
- June
- MO
- TU
- WE
- TH
- FR
- SA
- SU
Product features
- Free phone help service
- Help available 24/7
- "How to" advice
- Remote fix for computers
Freephone assistance
Members get full access to our UK-based experts through an exclusive freephone number, so there's no need to worry about call costs if your issue takes some time to fix.
We can help
It doesn't matter how simple or complex your call is. We can do everything from give advice on how to use Windows applications through to connecting a Smart TV to the internet. We'll stay on the line and take you through the whole process so you can enjoy your product fully.
Remote fix
If you've got a complex computer issue, our innovative “Remote Fix” technology lets our expert share control of the mouse while they guide you through the solution over the phone. This state-of-the-art system lets you go hands-free while we do all the tricky stuff and lets us solve over 80% of computer problems right away.
You'll receive a starter pack with full details of how to start using this service when you buy a year's membership. Our experts will only be a call away, every hour, every single day with the Team Knowhow Tech Support Service.
Services included: 1 year subscription 24/7, 365 day tech support for computers, tablets, eReaders, Chromebooks, printers, scanners, TVs, cameras and home cinema systems.
Technical specifications for KNOWHOW Tech Support Service - 1 year
Type | Technical support |
---|---|
Services included | Computer phone service |
Activation method | Immediate activation - provide your order reference number, which is in your order confirmation email |
Duration | 1 year service |
Support Method | Phone & Remote support |
Support Availability | Call our UK-based Freephone number – 24/7, 365 days a year Remote fix ''How to'' advice Supports all your devices UK based call centre NOTE: The 24/7 service excludes major domestic appliances including: Fridges, Freezers, Ovens, Washing Machines and Tumble Dryers. |
Price Promise
Buy from us safe in the knowledge you’ve paid a great price.
If you find Amazon.co.uk (excluding Amazon Marketplace), AO.com, Argos, Asda, John Lewis or Tesco has the same item at a cheaper price, we’ll match it. Even if their price includes a voucher offer, and even up to 7 days after you’ve bought from us.
How to request a price matchDelivering your online order
Get this delivered when it suits you
We’ll show you your current delivery options for this item in checkout. Subject to the time you order, and where you want delivery, these options will include:
- FREE standard delivery in 3-5 working days
- Delivery next day or any following day between 8am & 5pm (£3.95)
- Delivery in a timeslot of your choice next day or any following day (£9.95)
- Same-day delivery in a 2-hour slot of your choice, with the last at 8pm-10pm (£9.95)
Availability Checker
How and when can you get hold of your selections? Finding out should be quick and easy, so with just a few clicks our Availability Checker shows you:- Delivery dates, time-slots and prices
- Local stores with stock you can collect from now
- Local stores you can get items sent to for you to collect later
- Enter a town or postcode in the box on the product page for an item you’ve selected
- Click on the magnifying glass
- Review the delivery and collection options local to you – just click on any one to add it to your basket
Stock updates
Find something you want but it’s not in stock? On the item’s product page, simply click on ‘Email me when back in stock’, and let us have your email address. We’ll let you know as soon as it’s available again.Order online and collect in store
Subject to what you’re ordering and where you want to collect from, you can:
Reserve & Collect – reserve online for free and collect at a local store as soon as you like. Once reserved, your item’s held till closing time the next day, to be paid for when you collect.
Pay & Collect – pay online, and have the item sent, for free, from our warehouse to a local store for you to collect. Starting on the date the item arrives in store – which you choose in checkout – you have 28 days to collect it.
Your fastest way to order online for collection is to use our ‘Availability Checker’ feature:
- Enter a town or postcode in the box on the product page for an item you’ve selected
- Click on the magnifying glass
- Review the collection options local to you – just click on any one to add it to your basket
Flexible credit you control
- Choose the payment term that suits you
- Choose to pay nothing for the first 6 months, 19.9% APR representative
- No deposit to pay and choose to pay it off early at no extra cost
- Plus once you've opened an account, you can use it to spend again in the future on anything £99 and over
How to apply
If you’re buying this item online, you can apply for credit at checkout. Or if you’re reserving online, or shopping in store, apply here.
DSG Retail Limited acts as a credit broker and not a lender. Credit is provided by Creation Consumer Finance Ltd.
Both DSG Retail Ltd and Creation Consumer Finance Ltd are authorised and regulated by the Financial Conduct Authority.
We can't split orders across different towns or postcodes, so please either:
- Change the location for this new selection to , OR
- Change location for the item(s) already in your basket to
- June
- MO
- TU
- WE
- TH
- FR
- SA
- SU