DRAYTEK Vigor V2960-K Dual-WAN Firewall Router

You won’t get it cheaper. Full Stop.

We'll price match any product against any other retailer, online or in store. We’ll also match discount codes.

How to request a price match

Delivery of this item is direct from our approved supplier. Your choices are:

• Free delivery - typically it'll be at your door within 5 working days
• Express delivery - at your door within 1-2 days

Availability Checker

When can you get hold of this item? Finding out should be quick and easy, so with just a few clicks our Availability Checker shows you delivery options and prices.

To use this tool, simply:

1. Enter a town or postcode in the box on this product page
2. Click on the magnifying glass
3. Review the delivery options local to you - just click on any one to add it to your basket

Stock updates

Find something you want but it’s not in stock? On the item’s product page, simply click on ‘Email me when back in stock’, and let us have your email address. We’ll let you know as soon as it’s available again.

Returns and refunds

Whether an item you’ve bought is faulty or damaged, or you’ve changed your mind, it’s easy to get a refund.

Items you haven’t opened

Within 21 days of receiving an item you paid for online, on the phone, or in store you can return it for a full refund – provided your purchase is still in its original and unopened packaging. This promise is in addition to your statutory rights.

Items you’ve opened

Within 14 days of receiving an item you paid for online or on the phone, you can return it, even if you’ve opened it. To receive a refund, you must:

• Let us know you plan to return the item within 14 days of delivery/collection
• Physically return it within a further 14 days.

The item must be returned in ‘as new condition’ – not used or installed, and in its original packaging. More on returns and refunds.

Sometimes you can’t be in when our van or courier would arrive. That’s why we offer you the option to order online and collect in store.
Subject to what you’re ordering and where you want to collect from, you can:

Pay & Collect – pay online, and have the item sent, for free, from our approved supplier to a local store for you to collect. Starting on the date the item arrives in store, you have 28 days to collect it.

Your fastest way to order online for collection is to use our ‘Availability Checker’ feature:

1. Enter a town or postcode in the box on the product page for an item you’ve selected
2. Click on the magnifying glass
3. Review the collection options local to you – just click on any one to add it to your basket

If you wish to return this item, please visit our returns page or call us on 0344 561 1234, remembering to quote your order number.