Have a complaint?
We hope that you are happy with every purchase you make and experience you have at Currys PCWorld. If, however this is not the case then please allow us the opportunity to put this right. If you need to contact us regarding a complaint, please do so by contacting our dedicated customer service team who are happy to help:
By phone: 0344 561 1234 (Option 3, Option 4) and we will aim to resolve the issue on the call. If this is not possible then we will agree on what steps we will take to fix this for you.
Monday: 8am – 8pm
Tuesday: 8am – 8pm
Wednesday: 8am – 8pm
Thursday: 8am – 8pm
Friday: 8am – 8pm
Saturday: 8am – 6pm
Sunday: 9am – 6pm
By email: firstname.lastname@example.org please include as much information in your email including your name, your postcode and any order details so that we can locate your purchase. We aim to respond to your email within 48 hours. If you would like us to call you in response to your email, please include a convenient contact number. Please be aware that calls from us will be from an unknown number so please look out for the call.
By post: If you prefer to write to us, please send to the address below:
PO Box 1687
Currys PC World take all complaints very seriously and will do the upmost to resolve your issue as quickly and effectively as possible. We always aim to ensure you are happy first time and feel you have had a great customer experience. We do realise on a rare occasion we can get this wrong and are here to rectify this every time.