Home › protect tablets

Customer Services

##

Tablet & eReader Repair & Support Plans

We want you to enjoy using your new tablet or eReader for years to come. Your manufacturer’s product guarantee provides cover for mechanical and electrical breakdown but will be limited to a year and may not cover parts or breakdown through mishap.

One of the best ways of protecting your tablet or eReader now and in the future is with a Repair & Support Plan; providing peace of mind should the worst ever happen.

With a Repair & Support Plan you’ll benefit from a 7 day repair promise, unlimited repairs and 24/7 freephone help & advice. You have the option to pay once for 2 or 3 years protection or you can choose to pay as you go. Alternatively, if your devicegames console costs less than £150 you can purchase an Instant Replacement. To find out more click here.

Key benefits:

  • Protection against breakdown or mishap
  • We’ll fix or replace with new
  • 24/7 expert support
  • Worldwide protection

Ask yourself these few simple questions:

  • Will you take your tablet out of the home or abroad?

  • Do you agree that the cost to fix or replace a tablet is expensive?

  • Would you be unsure where to turn if your tablet breaks down?

    A: Worldwide protection

  • Do you want an experienced expert to fix your tablet?

If your answer is yes to any of the above, don’t leave things to chance. A Repair & Support Plan will give you the assurance you need should anything go wrong.

See the table below for the key benefits of the plan.

BENEFITS:
Protection against breakdown
Whether it’s frozen or faulty, if your tablet or eReader breaks, we’ll fix it.
Protection against mishap
We don’t expect you to wrap your tablet or eReader in cotton wool. If your product suffers a mishap, we’ll fix it.
Fast fix
We’re so confident we can repair your product quickly we’ve made a promise – if we fail to fix it within 7 days you can ask for a replacement.*
You won’t pay a penny more
No expensive charges for parts, labour or call out – we’ll pay for them all. And if no fault is found you’ll not be charged.
We’ll fix or replace with new
If we are unable to repair your product, we’ll give you a brand new one.
Unlimited repairs
There’s no limit to the amount of repairs you can have, we’ll always be there to help.
Request a replacement
If your product goes wrong again after the 3rd repair, you can request a replacement.
24/7 expert support
From tablet trouble to gadget glitches, our team of experts at our UK based Contact Centre are on hand to take your calls, all day, every day.
Worldwide protection
If your tablet or eReader breaks down whilst you’re abroad, don’t worry we can help.

*7 day repair promise starts from when we collect your item or when you drop your item to one of our stores.

You can purchase a Repair & Support Plan over 2 years or you can pay monthly by direct debit from as little as £3.99 a month. There’s no fixed term and you can cancel the agreement anytime you like.

REPAIR & SUPPORT PLAN
Tablets & eReaders (including iPads) 2 Years 3 Years Monthly
£151 - £200 £49.99 £69.99 £3.99
£201 - £300 £79.99£99.99 £4.99
£301 - £400 £99.99£139.99 £5.49
£401 - £500 £129.99£159.99 £7.49
£501 - £600 £149.99£179.99 £8.49
£601 and over £189.99£229.99 £9.49
With 2 years standard guarantee
£150 - £200 £44.99£64.99 £3.49
£201 - £300 £69.99£79.99 £4.49
£301 - £400 £89.99£119.99 £5.49
£401 - £500 £119.99£149.99 £6.99
£501 - £600 £139.99£159.99 £7.99
£601 and over £159.99£179.99 £8.99

Protect your product with a Repair & Support Plan:

Just add a Repair & Support Plan to your order at the checkout