Unfortunately you won’t be able to change your delivery address after your order has been placed.
But yes, you may change the delivery date if you wish!
For large items such as refrigerators, ovens and TVs over 40” you can change the delivery date.
If you ordered a large item
We’ll attempt to contact you at the time of delivery and wait a few minutes for you
We’ll leave a delivery card to let you know we came.
At no extra charge you can re-book a different delivery date that suits you.
Visit our Contact Us page, look for the Need Help button, click it and you will be able to chat to one of our team who will be able to direct you to useful information or answer your questions.
For small items, if your delivery text is from DPD, to switch delivery date, simply reply with a new date. If your order is being delivered by Royal Mail changes to delivery date aren’t possible. If you’re not at home to receive the item then you’ll receive a red slip through your door. You can use this to re-book for another day or collect the parcel from your local sorting office.