In this section
- Making payments online >
- When we take payment for your order >
- How to reduce the risk of authorisation being refused by your card issuer >
- Spreading the cost of your purchase (in store only) >
Making payments online
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We make every effort to ensure our transaction process is safe and that your personal information is secure. Payment can be made from the following credit or debit cards:
- MasterCard
- Visa (Debit and Credit cards)
- American Express
- Maestro
We accept UK registered cards only. If you’d prefer to pay in person, you can use our Reserve & Collect service and then pay in store when you collect your goods.
When we take payment for your order
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We request authorisation for payment as soon as you submit your card details. This includes advance orders for large appliances available for delivery by a specified date.
How to reduce the risk of authorisation being refused by your card issuer
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- Double check all details entered
- After entering the expiry date, please click out of the box
- When pre-ordering items, please ensure the expiry date of your card is after the expected release date for your item
- Ensure your card is registered to the billing address
- Enrol your card in an authentication scheme (Verified by Visa or Mastercard Secure) to assist with the speedy processing of your order
- If you place a high-value order we suggest you advise the bank beforehand
- If your bank calls you to do a security check, please call us to let us know and we will retry for authorisation
Spread the cost with our payment plans
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(available in store only)
In our stores, we offer a number of options which let you spread the cost of your purchase today and you can apply as long as you:
- Are between the age of 18 and 80
- Have been a UK resident for 3 years
- Are able to supply a fixed landline telephone number
- Are in employment, retired, a house person or in receipt of a disability allowance
- Have a debit or credit card
Pay in Parts
We offer 2 payment periods to suit you, 24 and 36 months. Pay a minimum 10% deposit in store and your first payment won’t be due until a month after the purchase date. Available on all purchases £250 and over.
| Representative example table | |||||||
| Cash price | Deposit | Total amount of credit | 24 monthly repayments | Total amount payable | 36 monthly repayments | Total amount payable | APR Representative |
| £250 | £25 | £225 | £11.26 | £295.24 | £8.16 | £318.76 | 19.9% APR |
| £300 | £30 | £270 | £13.51 | £354.24 | £9.80 | £382.80 | |
| £500 | £50 | £450 | £22.52 | £590.48 | £16.33 | £637.88 | |
| £700 | £70 | £630 | £31.53 | £826.72 | £22.86 | £892.96 | |
| £1,000 | £100 | £900 | £45.05 | £1,181.20 | £32.66 | £1,275.76 | |
| £1,250 | £125 | £1,125 | £56.32 | £1,476.68 | £40.83 | £1,594.88 | |
| £1,500 | £150 | £1,350 | £67.58 | £1,771.92 | £49.00 | £1,914.00 | |
| £2,000 | £200 | £1,800 | £90.11 | £2,362.64 | £65.34 | £2,552.24 | |
| £2,500 | £250 | £2,250 | £112.64 | £2,953.36 | £81.68 | £3,190.48 | |
Buy Now, Pay Later
- From time to time we will offer Buy Now, Pay Later options, allowing you to have the items you want today and start paying for them either 6 or 9 months later (the length of the promotion period will be advertised in store). At the end of the period you can choose to either pay the balance in full, with a settlement fee of just £25, and there will be no interest to pay or spread the cost over 36 months.
- Below is an example of how Buy Now Pay 6 months Later would work:
- Representative Example: Cash Price £500, minimum 10% deposit of £50.00. 6 months after purchase date pay £475 (the outstanding balance, plus £25 settlement fee) or spread the cost over 36 monthly repayments of £19.32. Total amount payable (including deposit) £745.52. 24.9% APR Representative.
- Please see in store for the latest Buy Now Pay Later offers
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