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Our Care & Repair provides support in the event of unexpected mechanical or electrical breakdown that affects the operation of the product. It also includes enhanced features listed below which may provide you additional peace of mind and suit your needs better.

Care & Repair comes with a 7-day fix promise. If it cannot be repaired after 7 calendar days, you may request a replacement Product. If we cannot repair your Product you will be given a Currys voucher to obtain a replacement Product in one of our stores. Terms and Conditions apply.

Most manufacturer guarantees only cover breakdown. NOT a 7-day fix promise like ours.

If we can’t repair your product, or if develops an electrical or mechanical fault after we repair it twice, you can ask for a Currys voucher so you can get a replacement product in one of our stores.

In addition to this, you won’t face any charges for parts, labour or call out. We’ll pay for it all.

For most TV & Entertainment and Household appliances, if we have to replace your product, we’ll deliver and install it free of charge. We will provide you with a Currys voucher to purchase delivery, installation and recycling (where applicable). For most Computing & Gadgets, we’ll give you a set-up, one to one and data transfer from any back-ups you have to make sure we get you back up and running as quickly as possible. We will provide you with a Currys voucher to purchase these. Terms and Conditions apply Please check our terms and conditions for further details on the benefits & exclusions of the plan to enable you to make an informed decision.

This question depends entirely on the terms of your home insurance policy. Care & Repair is not an insurance policy and is an extended warranty plan only. We do NOT cover for accidental damage, cosmetic damage, loss or theft. In general, home insurance will cover theft and accidental damage but not mechanical breakdown.

There is usually an excess charge on a home insurance to any claims made. We do NOT charge any excess on any of the benefits of our plans.

No, Care & Repair is not an insurance policy and is an extended warranty plan only, so does not cover accidental or cosmetic damage.

Breakdown support when you need it, whether it’s a mechanical fault or electrical breakdown, if your tech breaks, we’ll fix it.

In addition, your Care Plan includes:

• Beyond repair? Get a Currys voucher for a new one – if we’re unable to repair your product, we’ll give you a Currys voucher to get a new one.

• Ask for a new one, after your second repair – if we can’t repair your product or it develops a mechanical or electrical fault after we repair it twice, you can ask for a Currys voucher so you can get a replacement product in one of our stores.

• Don’t pay a penny more for parts, labour and call outs. For TV and any large home appliances if we have to replace your product, we’ll provide you with a Currys voucher to purchase delivery and installation for free. For Computing and Gadgets, if we have to replace your product, we’ll set up your replacement computer or gadget, provide a tutorial and data transfer from any back-ups you have to get you back up and running as quickly as possible. We’ll even recycle your faulty product free of charge.

• On hand always – 24/7 Support for TV & Entertainment systems and Computing & Gadgets.

• Walk out working – in-store technical support for Computing & Gadgets.

• Squeaky Clean – one off appliance clean for large in-home appliances.

• For more details please see our terms and conditions.

We can offer Care & Repair in-store for products up to 12 months old, provided they are in fully functioning condition.

After 12 months Care & Repair, can be purchased through our experts by calling 0344 561 0000 provided the products are in fully functioning condition. Care & Repair ‘Term’ plans purchased after 12 months may vary in length.