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Existing Care & Repair Customers

Tech taking a power nap? Don't sweat it! With Care & Repair, we'll fix it fast or replace it hassle-free. That's our 7 Day Fix Promise.

Manage my Care & Repair

Care & Repair icon Renew my Care & Repair
Cross icon Cancel it

Contact us to

  • Change my personal details
  • Change my payment details

Repairs & Tech Support

Service icon Track my repair

Contact us to

  • Arrange a repair
  • Ask a question about my repair
  • Request 24/7 tech support

Schedule a valet service

Car icon Request a valet

Get in touch

Write to us icon Contact us
  • Request a Currys voucher
  • Ask a question or make a comment
  • Make a complaint
  • Request accessible literature

For commonly asked questions, please see our FAQs.

If you no longer wish to receive Currys post about our warranty services for products purchased from Currys please complete this online form.

Getting support with your plan.

Keep in touch.

To make sure you get the best service possible it is important that you let us know if any of your details change, such as your name, address or bank details, so we can update our records.

Cancellation of your plan.

If you decide you'd like to end your plan, please contact us, and one of our experts will be happy to help you. Cancellation fees do not apply.

Alternatively, you can cancel via this form.

Full information on changes we need to know about and cancelling your plan can be found in the Plan Terms & Conditions.

Making a Complaint.

If you are unhappy and wish to make a complaint about your plan please call 0344 800 6080.

You can write to us at: Currys Care Services, PO Box 194, Cramlington, NE23 0DA.

Alternatively, please contact us either via webchat or via email on [email protected].

Large print, audio and braille.

Care & Repair documentation is also available in large print, audio and braille. If you require any of these formats, please call 0344 800 6080.

How to contact us.

Just ask any of our colleagues in store

Call our experts on 0344 800 6080

Email us on [email protected]

Write to us at Currys Care Services, PO Box 194, Cramlington, NE23 ODA

If you need additional support managing your Instant Replacement or Care & Repair plan due to disability, physical or mental illness, or just need help because your circumstances have changed, please contact us and we will be happy to tailor our service to meet your needs where possible.

Terms and Conditions

Get clear on our Care & Repair Terms and Conditions. We’ve kept it simple (promise!)

Purchased a Care & Repair plan before 7th October 2025? Our contact details may have changed from those in your original Terms and Conditions - please use our updated contact details to get in touch.