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Product safety information
The safety of our customers is paramount. On this page you'll find details of any safety issues relating to product safety and links on what to do next.
Registering your product
Registering your Currys purchases doesn’t have to be a big job. Staying updated with the latest safety advice is easy, too.
We've got you sorted. Here’s everything you need to know so you and your family can stay safe at home.
Always keep a hold of your sale receipt. It's an important record of your purchase, and it'll display the contact details we hold for you - just in case we need to get in touch. If you've misplaced your original receipt, the details are incorrect, or you just want peace of mind, you can follow the second step below.
Currys exclusive products
If you have any Essentials (Currys Ess), Logik, JVC (television, soundbar or home audio), Kenwood (microwave, cooker, dishwasher, refrigeration or laundry) or Acer (tablet) these products are made exclusively for Currys.
In the unlikely event of a safety recall, we'll contact you directly - as long as you gave us your name and address at the time of purchase.
Not sure if we have your current details? Use the link below to register your details.
Need help finding your model and serial number?
Register Currys exclusive products
All other brands
To register, you'll find instructions on the box or in the manual that came with the product. You can also visit the manufacturer's website for more information.
Visit Register My Appliance for guides and advice on keeping your home safe. You'll find links to most of the UK's kitchen appliance brands. They also cover heating, floor care, waste disposal, and ventilation equipment.
Product safety is of paramount importance to us. Stay up-to-date and informed by checking with Electrical Safety First. You'll find key safety information about your product on their website. They also have guides and advice on keeping your home safe.
Product safety notices
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Large appliances (13)
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Small appliances (7)
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TV & Audio (4)
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Computing & Gaming (1)
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Cameras, phones & smart tech (3)
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Home & outdoor (5)
Hisense - Heat pump tumble dryers
Product Safety Alert
Corrective Action Programme: Internal wiring damage presenting risk of overheating and potential hazard
Announced August 2025
| Details |
|---|
| Hazard | The compressor wiring harness may become damaged due to contact with the support drum wheel. This can lead to overheating and potential hazards. |
| Corrective action |
Hisense have initiated an in-home modification programme for products in scope of the safety issue. |
For full details and what to do next click click here.
Montpellier - Integrated heat pump tumble dryers
Product Safety Alert
Corrective Action Programme: Internal short circuit presenting risk of fire
Announced May 2025
| Details |
|---|
| Hazard | The product presents a risk of fire as it is possible for an internal short circuit to occur during normal use, causing the tumble dryer to ignite. |
| Corrective action |
Montpellier has initiated a modification programme. Owners are strongly advised to stop using the product immediately. UPDATE 1st August 2025: Owners of appliances in scope of this Safety Report, which have been modified before 1 August 2025, are warned that a fire risk still exists, and that they should stop using the products immediately. |
For full details and what to do next click here.
Candy, Haier, Hoover, Baumatic & Iberna - Integrated tumble dryers
Product Safety Alert
Corrective Action Programme: Internal short circuit presenting risk of fire
Announced January 2025
| Details |
|---|
| Hazard | The issue relates to two manufacturing variations which, when found together, can result in the product catching fire when it is in use. |
| Corrective action |
Haier has initiated a modification programme. Owners are strongly advised to stop using the product immediately. UPDATE 1st August 2025: Owners of appliances in scope of this Safety Report, which have been modified before 1 August 2025, are warned that a fire risk still exists, and that they should stop using the products immediately. |
For full details and what to do next click here.
Whirlpool – Cannon, Hotpoint, Indesit gas cookers
Product Safety Alert
Corrective Action Programme: Component failure presenting risk of a gas escape
Announced December 2024
| Details |
|---|
| Hazard | The issue relates to a component used in a small number of gas cookers. The concern is a potential risk of a gas leak from the lid shut-off valve following repeated product use over time affecting a batch of units produced between October 25th and November 22nd 2024. |
| Corrective action | Whirlpool have initiated an in-home service programme to replace the component for products in scope of the safety issue. |
For full details and what to do next click here.
Statesman - Gas Hobs
Product Safety Alert
Corrective Action Programme: Gas Hob presenting a serious risk of poisoning, burns or gas explosion and/or fire
Announced September 2023
| Details |
|---|
| Hazard | Some Statesman gas hobs may be fitted with a connector that is at risk of failing in certain circumstances whether the hob is in use or not. Should this occur, this could lead to a gas leak or fire. |
| Corrective action | Statesman have initiated a modification programme for certain products in scope of the safety issue. |
For full details and what to do next click here.
Belling - Gas Hobs
Product Safety Alert
Corrective Action Programme: Gas Hob Elbow Joints presenting a serious risk of poisoning, burns or gas explosion and/or fire
Announced September 2023
| Details |
|---|
| Hazard | Some Belling gas hobs may be fitted with a connector that is at risk of failing in certain circumstances whether the hob is in use or not. Should this occur, this could lead to a gas leak or fire. |
| Corrective action | Belling have initiated a modification programme for certain products in scope of the safety issue. |
For full details and what to do next click here.
Russell Hobbs - Gas Hobs
Product Safety Alert
Corrective Action Programme: Gas Hob presenting a serious risk of poisoning, burns or gas explosion and/or fire
Announced September 2023
| Details |
|---|
| Hazard | Some Russell Hobbs gas hobs may be fitted with a connector that is at risk of failing in certain circumstances whether the hob is in use or not. Should this occur, this could lead to a gas leak or fire. |
| Corrective action | Russell Hobbs have initiated a modification programme for certain products in scope of the safety issue. |
For full details and what to do next click here.
Belling – Gas Range Cookers with gas grill
Product Safety Alert
Corrective Action Programme: Grill presenting serious risk to health, or even death
Announced November 2022
| Details |
|---|
| Hazard | When using the grill with the door closed, can pose a serious risk to health, or even death, due to carbon monoxide poisoning. |
| Corrective action | Modification programme for products in scope of the safety issue. Consumers are warned until the modification has been completed, consumers must only use the gas grill with the grill door open. |
For full details and what to do next click here.
Stoves – Gas Range Cookers with gas grill
Product Safety Alert
Corrective Action Programme: Grill presenting serious risk to health, or even death
Announced November 2022
| Details |
|---|
| Hazard | When using the grill with the door closed, can pose a serious risk to health, or even death, due to carbon monoxide poisoning. |
| Corrective action | Modification programme for products in scope of the safety issue. Consumers are warned until the modification has been completed, consumers must only use the gas grill with the grill door open. |
For full details and what to do next click here.
New World – Gas Range Cookers with gas grill
Product Safety Alert
Corrective Action Programme: Grill presenting serious risk to health, or even death
Announced November 2022
| Details |
|---|
| Hazard | When using the grill with the door closed, can pose a serious risk to health, or even death, due to carbon monoxide poisoning. |
| Corrective action | Modification programme for products in scope of the safety issue. Consumers are warned until the modification has been completed, consumers must only use the gas grill with the grill door open. |
For full details and what to do next click here.
Whirlpool – Hotpoint and Indesit Washing Machines
Product Safety Alert
Corrective Action Programme: Door lock system presenting risk of fire
Announced December 2019
| Details |
|---|
| Hazard | On certain washing machines, when the heating element in the washing machine is activated, a component in the door lock system can overheat, which, depending on product features, can pose a risk of fire. |
| Corrective action | Whirlpool have initiated a modification programme for certain products in scope of the safety issue. |
For full details and what to do next click here.
Logik – Tumble Dryer
Product Safety Alert
Corrective Action Programme: Top cover deformed presenting risk of fire
Announced October 2019
| Details |
|---|
| Hazard | Top cover on some products can become deformed if subjected to significant weight placed on top of it. If liquid is spilt on a deformed cover, the liquid could drip inside the appliance, this could cause an electrical short circuit which may mean the machine stops working or, in an extreme case, a fire. |
| Corrective action | A modification programme for certain products in scope of the safety issue. |
For full details and what to do next click here.
Whirlpool – Creda, Hotpoint and Indesit Tumble Dryers
Product Safety Alert
Corrective Action Programme: Build-up of lint presenting risk of fire
Announced November 2015
| Details |
|---|
| Hazard | Excess fluff can come into contact with the heating element and present a risk of fire. |
| Corrective action | Whirlpool have initiated a modification programme for certain products in scope of the safety issue. |
For full details and what to do next click here.
ZWILLING - ENFINIGY Electric Kettle 1,5l and ZWILLING ENFINIGY Electric Kettle Pro 1,5l
Product Recall
The products present a risk of burns
Announced April 2026
| Details |
|---|
| Hazard | The products present a risk of burns as the handles may loosen or break off entirely during use. |
| Corrective action | The products have been recalled from end users by Zwilling. Owners are advised to stop using the product immediately. |
For more information and to register for a refund or replacement click here.
Versuni - Philips Pressurised Steam Generator irons. Product models: Starting with PSG8 and GC96
Product Recall
Steam leakage presenting risk of burns or impact injuries
Announced August 2025 – Updated December 2025
| Details |
|---|
| Hazard | Manufacturing defect in the weld seam of the boiler that generates the steam which may result in injuries like burns or impact-related injuries. |
| Corrective action | Versuni is voluntarily recalling products in scope of the safety issue. Users should stop using the product immediately. |
For full details and what to do next click here.
Rechargeable blender “Nutribullet Go” model NBG-100
Product Recall
Overheating during charging presenting risk of fire
Announced March 2025
| Details |
|---|
| Hazard | The issue relates to isolated batteries that could overheat during charging, creating a potential fire risk. |
| Corrective action | Nutribullet have initiated a voluntary programme to replace products in scope of the safety issue. |
For full details and what to do next click here.
BlendJet 2 Portable Blender
Product Recall
Presenting a risk of fire and injuries
Announced December 2023
| Details |
|---|
| Hazard | BlendJet has detected two manufacturing defects in affected units. The blade may break off and can produce sharp blade pieces, presenting a risk of injuries. Additionally, the battery may overheat, presenting a risk of fire. |
| Corrective action | The product has been recalled from end users. |
For full details and what to do next click here.
Beldray – Revo Cordless Vacuum
Product Recall
BS DC Adaptor presenting a risk of fire and electric shock
Announced November 2023
| Details |
|---|
| Hazard | Faulty DC Adaptor, may cause the back of the DC adaptor to come off. |
| Corrective action | Ultimate Products has initiated a voluntary recall programme to replace the DC adaptor supplied with the Beldray Revo Cordless Vacuum, Beldray Revo Cordless Pet Plus Vacuum, Beldray Revo Digital Vacuum. |
For full details and what to do next click here.
Salter – Hand Vacuum Cordless
Product Recall
BS DC Adaptor presenting a risk of fire and electric shock
Announced November 2023
| Details |
|---|
| Hazard | Faulty DC Adaptor, may cause the back of the DC adaptor to come off. |
| Corrective action | Ultimate Products has initiated a voluntary recall programme to replace the DC adaptor supplied with the Salter hand Vacuum Cordless. |
For full details and what to do next click here.
KitchenAid – 1.7 litre electric kettles
Product Recall
Handle presenting a risk of injury
Announced February 2018
| Details |
|---|
| Hazard | The handle can loosen and separate from the kettle, causing hot contents to spill, posing a burn hazard. |
| Corrective action | Recall of the product in scope of the safety issue. |
For full details and what to do next click here.
BenQ – GV31 portable mini projector
Product Recall
The products present a risk of overheating and fire risk
Announced June 2026
| Details |
|---|
| Hazard | BenQ has recently discovered that the battery of the GV31 portable mini projector may overheat and pose a fire risk. |
| Corrective action | Owners are given a choice of either: 1. Free Battery Service and Firmware Update Program 2. New Product Upgrade Program Owners are advised to stop using the product immediately. |
For more information on what to do next: click here GV31 Recall Notification
Panasonic Televisions
Product Recall
Safety notice: Non-compliant fuse in mains lead.
Announced April 2026
Models manufactured between November 2024 and November 2025:
- PANASONIC TB-32S45AEY
- PANASONIC TB-40S45AEY
- PANASONIC TB-43W61AEY
- PANASONIC TB-50W60AEY
- PANASONIC TB-50W61AEY
- PANASONIC TB-55W61AEY
- PANASONIC TB-65W61AEY
- PANASONIC TV-32S55AEY
- PANASONIC TV-43W80AEY
- PANASONIC TV-43W85BEY
- PANASONIC TV-48Z80AEY
- PANASONIC TV-50W85BEY
- PANASONIC TV-55W85BEY
- PANASONIC TV-65W80AEY
| Details |
|---|
| Hazard | The issue relates to the fuse in certain power cables not complying with the relevant safety standards and in the event of a failure in the electrical system, there is a rare possibility of a fire hazard. |
| Corrective action | Although the power cable and fuse have been identified as low risk and the majority of products are not affected, we are committed to the safety of our customers and are asking anyone who has purchased one of the above products to visit the link below to check whether their Panasonic TV matches with the serial numbers of affected products. For any affected product a replacement power cable or replacement fuse will be sent free of charge. |
For further details with checking if you have bought an affected product, please visit: https://tvcable.pacificawarranty.com/welcome.
JVC Televisions
Product Recall
Safety notice: Non-compliant fuse in mains lead.
Announced April 2026
Models manufactured between November 2024 and November 2025:
- JVC LT-32CT150
- JVC LT-55CF630
- JVC LT-50CT650
- JVC LT-40CT450
- JVC LT-55CT650
- JVC LT-43CT450
- JVC LT-32CF230
- JVC LT-43CT650
- JVC LT40CF330
- JVC LT-65CT650
- JVC LT43CF330
- JVC LT-32CT150(A)
- JVC LT43CF630
- JVC LT-50CT650(A)
- JVC LT-65CF630
- JVC LT43CT450(A)
| Details |
|---|
| Hazard | The issue relates to the fuse in certain power cables not complying with the relevant safety standards and in the event of a failure in the electrical system, there is a rare possibility of a fire hazard. |
| Corrective action | Although the power cable and fuse have been identified as low risk and the majority of products are not affected, we are committed to the safety of our customers and are asking anyone who has purchased one of the above products to visit the link below to check whether their JVC TV matches with the serial numbers of affected products. For any affected product a replacement power cable or replacement fuse will be sent free of charge. |
For further details with checking if you have bought an affected product, please visit: https://tvcable.pacificawarranty.com/welcome.
Toshiba Televisions
Product Recall
Safety notice: Non-compliant fuse in mains lead.
Announced April 2026
Models manufactured between November 2024 and November 2025:
- TOSHIBA 32WF2F53DB
- TOSHIBA 50QF5D53DB
- TOSHIBA 32WV2553DB
- TOSHIBA 50UF3F53DB
- TOSHIBA 40LF2F53DB
- TOSHIBA 55QF5D53DB
- TOSHIBA 40LV2553DB
- TOSHIBA 55UF3F53DB
- TOSHIBA 43LV2E63DB
- TOSHIBA 65QF5D53DB
- TOSHIBA 43QF5D53DB
- TOSHIBA 65UF3F53DB
- TOSHIBA 43UF3F53DB
- TOSHIBA 70QF5D53DB
| Details |
|---|
| Hazard | The issue relates to the fuse in certain power cables not complying with the relevant safety standards and in the event of a failure in the electrical system, there is a rare possibility of a fire hazard. |
| Corrective action | Although the power cable and fuse have been identified as low risk and the majority of products are not affected, we are committed to the safety of our customers and are asking anyone who has purchased one of the above products to visit the link below to check whether their Toshiba TV matches with the serial numbers of affected products. For any affected product a replacement power cable or replacement fuse will be sent free of charge. |
For further details with checking if you have bought an affected product, please visit: https://tvcable.pacificawarranty.com/welcome.
HP – Notebook computer and mobile workstation
Product Recall
Battery overheating presenting a risk of fire and injury
Announced August 2019
| Details |
|---|
| Hazard | Batteries have the potential to overheat, posing a fire and burn hazard to customers. |
| Corrective action | Corrective action programme, battery replacement by an authorised technician. |
For full details and what to do next click here.
Belkin - Auto-Tracking Stand Pro (MMA008) and Power Bank 20K (BPB002)
Product Recall
Can overheat presenting risk of fire
Announced November 2025
| Details |
|---|
| Hazard | A manufacturing defect may cause the products’ lithium-ion cell components to overheat, which could pose a fire hazard |
| Corrective action | The product has been recalled from end users.
Users should stop using the product immediately. |
For full details and to access the Belkin online recall claim form, please visit.
Nikon – Binocular and Fieldscope
Product Recall
Does not conform to REACH regulation
Announced June 2022
| Details |
|---|
| Hazard | The product presents a chemical risk as the straps associated with a range of Nikon products have been reported as being in breach of the REACH Regulations by having excess PAH’s. |
| Corrective action | Hazard: Nikon will replace the affected straps free of charge regardless of the warranty period. |
For full details and what to do next click here.
Anker - Power Banks A1681, A1689 and A1647
Product Recall
Can overheat whilst in use presenting risk of fire
Announced July 2025
| Details |
|---|
| Hazard | The product presents a risk of fire as the lithium-ion batteries can overheat whilst in use. This can lead to localised smoking, melting and/or a risk of fire. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. |
| Corrective action | The product has been recalled from end users. Users should stop using the product immediately. |
For full details and what to do next click here.
Zimx ZX Flash Kids Electric Scooter EAN 5060396831225
Product Recall
Updated safety advice: Improved daily care and maintenance for the scooter to aid with the continued safe use of the product
Announced January 2025
| Details |
|---|
| Hazard | Updated safety advice to ensure the stability of the handlebar. |
| Corrective action | Where possible an addendum and Allen key have been sent to existing customers. |
For full details and what to do next click here.
Pure Electric Pure Advance & Flex E-Scooters
Product Recall
Handlebars may fold whilst riding presenting a risk of injuries
Announced October 2023
| Details |
|---|
| Hazard | Pure Electric has identified a potential problem with the toggle that is used to release and fold the handlebars. The products present a risk of injuries as the toggle that is used to release and fold the handlebars may fold whilst riding causing an accident. |
| Corrective action | Pure Electric have launched a modification programme. |
For full details and what to do next click here.
Pure Electric Pure Advance & Flex E-Scooters
Product Recall
Handlebar grips can become loose presenting a risk of injury
Announced May 2023
| Details |
|---|
| Hazard | Pure Electric has identified a potential problem with the handlebar grips on the PURE ADVANCE range becoming loose and posing potential injury hazards. The affected batch includes ADVANCE and ADVANCE+ products sold between March 1st – May 10th 2023 |
| Corrective action | The product has been recalled from end users. |
For full details and what to do next click here.
Bluebell Baby monitors
Product Recall
Potential risk of the child not being monitored correctly
Announced May 2023
| Details |
|---|
| Hazard | The app that supports the monitor system is no longer functioning correctly. This means that there is a potential risk of the child not being monitored correctly. |
| Corrective action | Recall of the product on Bluebell baby monitors with accompanying app. |
For full details and what to do next click here.
IconBIT Mekotron 6 Hoverboard HB-0060
Product Recall
Manufacturing defect with power supply unit presenting risk of fire
Announced July 2019
| Details |
|---|
| Hazard | The power supply unit can result in damage to the mains socket or to the power supply itself which in turn could cause a fire. |
| Corrective action | Recall of the product in scope of the safety issue. |
For full details and what to do next click here.