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Product safety information
The safety of our customers is paramount. On this page you'll find details of any safety issues relating to product safety and links on what to do next.
Registering your product
Registering your Currys purchases and keeping up to date on the latest safety advice doesn't need to be a big job. We've compiled everything you need to know in two short points, to make sure you and your family are safe at home.
Always keep a hold of your sale receipt. It's an important record of your purchase, and it'll display the contact details we hold for you - just in case we need to get in touch. If you've misplaced your original receipt, the details are incorrect, or you just want peace of mind, you can follow the second step below.
Currys exclusive products
If you have any Essentials (Currys Ess), Logik, JVC (television, soundbar or home audio), Kenwood (microwave, cooker, dishwasher, refrigeration or laundry) or Acer (tablet) these products are made exclusively for Currys.
In the unlikely event of a safety recall, you can rest assured that we'd contact you directly - providing you supplied us with your name and address at the time of purchase.
If you're unsure if you provided these details, have moved home, or you're not the original purchaser, then you can use the link below to register your details.
Need help finding your model and serial number?
Register Currys exclusive products
All other brands
Details can be found of how to register on the packaging or in the manual that came with the product. You can also visit the manufacturer's website for further information.
You can also find guides and advice on keeping your home safe by visiting Register My Appliance. Here you’ll find links to most of the UK’s top-selling kitchen appliances brands, heating, floorcare, waste disposal and ventilation equipment.
Product safety is of paramount importance to us. Make sure you stay up to date and informed by checking with Electrical Safety First. Here you’ll find all the key safety information about your product, as well as guides and advice on keeping your home safe.
Product safety notices
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Large appliances (11)
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Small appliances (4)
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TV & Audio (0)
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Computing & Gaming (1)
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Cameras, phones & smart tech (1)
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Home & outdoor (5)
Candy, Haier, Hoover, Baumatic & Iberna - Integrated tumble dryers
Product Safety Alert
Corrective Action Programme: Internal short circuit presenting risk of fire
Announced January 2025
| Details |
|---|
| Hazard | The issue relates to two manufacturing variations which, when found together, can result in the product catching fire when it is in use. |
| Corrective action | Haier have initiated an in-home modification programme for products in scope of the safety issue. |
For full details and what to do next click here.
Whirlpool – Cannon, Hotpoint, Indesit gas cookers
Product Safety Alert
Corrective Action Programme: Component failure presenting risk of a gas escape
Announced December 2024
| Details |
|---|
| Hazard | The issue relates to a component used in a small number of gas cookers. The concern is a potential risk of a gas leak from the lid shut-off valve following repeated product use over time affecting a batch of units produced between October 25th and November 22nd 2024. |
| Corrective action | Whirlpool have initiated an in-home service programme to replace the component for products in scope of the safety issue. |
For full details and what to do next click here.
Statesman - Gas Hobs
Product Safety Alert
Corrective Action Programme: Gas Hob presenting a serious risk of poisoning, burns or gas explosion and/or fire
Announced September 2023
| Details |
|---|
| Hazard | Some Statesman gas hobs may be fitted with a connector that is at risk of failing in certain circumstances whether the hob is in use or not. Should this occur, this could lead to a gas leak or fire. |
| Corrective action | Statesman have initiated a modification programme for certain products in scope of the safety issue. |
For full details and what to do next click here.
Belling - Gas Hobs
Product Safety Alert
Corrective Action Programme: Gas Hob Elbow Joints presenting a serious risk of poisoning, burns or gas explosion and/or fire
Announced September 2023
| Details |
|---|
| Hazard | Some Belling gas hobs may be fitted with a connector that is at risk of failing in certain circumstances whether the hob is in use or not. Should this occur, this could lead to a gas leak or fire. |
| Corrective action | Belling have initiated a modification programme for certain products in scope of the safety issue. |
For full details and what to do next click here.
Russell Hobbs - Gas Hobs
Product Safety Alert
Corrective Action Programme: Gas Hob presenting a serious risk of poisoning, burns or gas explosion and/or fire
Announced September 2023
| Details |
|---|
| Hazard | Some Russell Hobbs gas hobs may be fitted with a connector that is at risk of failing in certain circumstances whether the hob is in use or not. Should this occur, this could lead to a gas leak or fire. |
| Corrective action | Russell Hobbs have initiated a modification programme for certain products in scope of the safety issue. |
For full details and what to do next click here.
Belling – Gas Range Cookers with gas grill
Product Safety Alert
Corrective Action Programme: Grill presenting serious risk to health, or even death
Announced November 2022
| Details |
|---|
| Hazard | When using the grill with the door closed, can pose a serious risk to health, or even death, due to carbon monoxide poisoning. |
| Corrective action | Modification programme for products in scope of the safety issue. Consumers are warned until the modification has been completed, consumers must only use the gas grill with the grill door open. |
For full details and what to do next click here.
Stoves – Gas Range Cookers with gas grill
Product Safety Alert
Corrective Action Programme: Grill presenting serious risk to health, or even death
Announced November 2022
| Details |
|---|
| Hazard | When using the grill with the door closed, can pose a serious risk to health, or even death, due to carbon monoxide poisoning. |
| Corrective action | Modification programme for products in scope of the safety issue. Consumers are warned until the modification has been completed, consumers must only use the gas grill with the grill door open. |
For full details and what to do next click here.
New World – Gas Range Cookers with gas grill
Product Safety Alert
Corrective Action Programme: Grill presenting serious risk to health, or even death
Announced November 2022
| Details |
|---|
| Hazard | When using the grill with the door closed, can pose a serious risk to health, or even death, due to carbon monoxide poisoning. |
| Corrective action | Modification programme for products in scope of the safety issue. Consumers are warned until the modification has been completed, consumers must only use the gas grill with the grill door open. |
For full details and what to do next click here.
Whirlpool – Hotpoint and Indesit Washing Machines
Product Safety Alert
Corrective Action Programme: Door lock system presenting risk of fire
Announced December 2019
| Details |
|---|
| Hazard | On certain washing machines, when the heating element in the washing machine is activated, a component in the door lock system can overheat, which, depending on product features, can pose a risk of fire. |
| Corrective action | Whirlpool have initiated a modification programme for certain products in scope of the safety issue. |
For full details and what to do next click here.
Logik – Tumble Dryer
Product Safety Alert
Corrective Action Programme: Top cover deformed presenting risk of fire
Announced October 2019
| Details |
|---|
| Hazard | Top cover on some products can become deformed if subjected to significant weight placed on top of it. If liquid is spilt on a deformed cover, the liquid could drip inside the appliance, this could cause an electrical short circuit which may mean the machine stops working or, in an extreme case, a fire. |
| Corrective action | A modification programme for certain products in scope of the safety issue. |
For full details and what to do next click here.
Whirlpool – Creda, Hotpoint and Indesit Tumble Dryers
Product Safety Alert
Corrective Action Programme: Build-up of lint presenting risk of fire
Announced November 2015
| Details |
|---|
| Hazard | Excess fluff can come into contact with the heating element and present a risk of fire. |
| Corrective action | Whirlpool have initiated a modification programme for certain products in scope of the safety issue. |
For full details and what to do next click here.
BlendJet 2 Portable Blender
Product Recall
Presenting a risk of fire and injuries
Announced December 2023
| Details |
|---|
| Hazard | BlendJet has detected two manufacturing defects in affected units. The blade may break off and can produce sharp blade pieces, presenting a risk of injuries. Additionally, the battery may overheat, presenting a risk of fire. |
| Corrective action | The product has been recalled from end users. |
For full details and what to do next click here.
Beldray – Revo Cordless Vacuum
Product Recall
BS DC Adaptor presenting a risk of fire and electric shock
Announced November 2023
| Details |
|---|
| Hazard | Faulty DC Adaptor, may cause the back of the DC adaptor to come off. |
| Corrective action | Ultimate Products has initiated a voluntary recall programme to replace the DC adaptor supplied with the Beldray Revo Cordless Vacuum, Beldray Revo Cordless Pet Plus Vacuum, Beldray Revo Digital Vacuum. |
For full details and what to do next click here.
Salter – Hand Vacuum Cordless
Product Recall
BS DC Adaptor presenting a risk of fire and electric shock
Announced November 2023
| Details |
|---|
| Hazard | Faulty DC Adaptor, may cause the back of the DC adaptor to come off. |
| Corrective action | Ultimate Products has initiated a voluntary recall programme to replace the DC adaptor supplied with the Salter hand Vacuum Cordless. |
For full details and what to do next click here.
KitchenAid – 1.7 litre electric kettles
Product Recall
Handle presenting a risk of injury
Announced February 2018
| Details |
|---|
| Hazard | The handle can loosen and separate from the kettle, causing hot contents to spill, posing a burn hazard. |
| Corrective action | Recall of the product in scope of the safety issue. |
For full details and what to do next click here.
HP – Notebook computer and mobile workstation
Product Recall
Battery overheating presenting a risk of fire and injury
Announced August 2019
| Details |
|---|
| Hazard | Batteries have the potential to overheat, posing a fire and burn hazard to customers. |
| Corrective action | Corrective action programme, battery replacement by an authorised technician. |
For full details and what to do next click here.
Nikon – Binocular and Fieldscope
Product Recall
Does not conform to REACH regulation
Announced June 2022
| Details |
|---|
| Hazard | The product presents a chemical risk as the straps associated with a range of Nikon products have been reported as being in breach of the REACH Regulations by having excess PAH’s. |
| Corrective action | Hazard: Nikon will replace the affected straps free of charge regardless of the warranty period. |
For full details and what to do next click here.
Zimx ZX Flash Kids Electric Scooter EAN 5060396831225
Product Recall
Updated safety advice: Improved daily care and maintenance for the scooter to aid with the continued safe use of the product
Announced January 2025
| Details |
|---|
| Hazard | Updated safety advice to ensure the stability of the handlebar. |
| Corrective action | Where possible an addendum and Allen key have been sent to existing customers. |
For full details and what to do next click here.
Pure Electric Pure Advance & Flex E-Scooters
Product Recall
Handlebars may fold whilst riding presenting a risk of injuries
Announced October 2023
| Details |
|---|
| Hazard | Pure Electric has identified a potential problem with the toggle that is used to release and fold the handlebars. The products present a risk of injuries as the toggle that is used to release and fold the handlebars may fold whilst riding causing an accident. |
| Corrective action | Pure Electric have launched a modification programme. |
For full details and what to do next click here.
Pure Electric Pure Advance & Flex E-Scooters
Product Recall
Handlebar grips can become loose presenting a risk of injury
Announced May 2023
| Details |
|---|
| Hazard | Pure Electric has identified a potential problem with the handlebar grips on the PURE ADVANCE range becoming loose and posing potential injury hazards. The affected batch includes ADVANCE and ADVANCE+ products sold between March 1st – May 10th 2023 |
| Corrective action | The product has been recalled from end users. |
For full details and what to do next click here.
Bluebell Baby monitors
Product Recall
Potential risk of the child not being monitored correctly
Announced May 2023
| Details |
|---|
| Hazard | The app that supports the monitor system is no longer functioning correctly. This means that there is a potential risk of the child not being monitored correctly. |
| Corrective action | Recall of the product on Bluebell baby monitors with accompanying app. |
For full details and what to do next click here.
IconBIT Mekotron 6 Hoverboard HB-0060
Product Recall
Manufacturing defect with power supply unit presenting risk of fire
Announced July 2019
| Details |
|---|
| Hazard | The power supply unit can result in damage to the mains socket or to the power supply itself which in turn could cause a fire. |
| Corrective action | Recall of the product in scope of the safety issue. |
For full details and what to do next click here.