Knowing where to find the model and serial number of your Dyson vacuum cleaner is important for maintenance and troubleshooting.
In this article, we'll guide you through the simple steps to locate these crucial details on different Dyson vacuum types from stick cleaners to robot vacs. You can then use this information to get the maintenance help and customer support you need. So, let's dive into what you need to keep your Dyson running at its best.
Why knowing your Dyson model matters
There are lots of good reasons why you should know the model and serial number of your Dyson vacuum cleaner:
Compatibility. Knowing the model helps you find the proper accessories, filters, and replacement parts that are specifically designed for your Dyson vacuum cleaner – so everything will fit and function as it’s meant to.
Maintenance. Different Dyson models might have different maintenance requirements. Knowing your model means you can follow the correct cleaning, repair and upkeep instructions, helping to prolong the lifespan of your cleaner.
Troubleshooting. Model-specific troubleshooting guides can be really handy when it comes to sorting out issues with your cleaner.
Warranty information. Your Dyson vacuum model number is essential for checking warranty details. This is crucial info if you ever need to contact Dyson for repairs or replacements within the warranty period.
Software updates. Certain Dyson models might receive firmware or software updates. Knowing your model ensures that you’re aware of - and can benefit from - any updates that are released for your specific vacuum cleaner.
Customer support. When you contact Dyson customer support for assistance, having the model number to hand means you can get more accurate and personalised help – which can speed up the process for getting your issue resolved.
How to find the serial number on an upright Dyson vacuum
To find the serial number on a Dyson upright vacuum cleaner, check the back of the machine near the base or on the side. It’s typically located on a silver or white sticker, and might also include other important information such as model number and manufacturing date.
Hot to find the serial number on Dyson stick and handheld vacuums
To find the serial number on a Dyson stick or handheld vacuum, you can follow these steps:
1. Look for the serial number on the main body of the vacuum. It's often on a sticker or label.
2. Check the back or bottom of the vacuum. The serial number is commonly found in those areas.
3. If you have a Dyson V6, V7, V8, V10, or V11 model, the serial number might be under the battery.
4. Alternatively, you can check out the user manual for specific instructions on locating the serial number.
Hot to find the serial number on Dyson canister and cylinder vacuums
On most Dyson canister or cylinder vacuums, you can find the serial number on the main body of the machine. Look for a silver or white sticker with a combination of letters and numbers. It's often located near the power cord or on the bottom of the canister. If you have trouble finding it, refer to the user manual for more info.
How to find the serial number on a Dyson robot vacuums
Here are the most common ways of finding the serial number on a Dyson robot vacuum:
Check the base or underside. Look underneath the robot vacuum. The serial number is often located on the base or underside of the unit.
Inspect the side or rear panels. Some Dyson robot vacuums have the serial number on the side or rear panels. Check these areas for a sticker or engraved serial number.
Refer to the user manual. If you have the user manual that came with your Dyson robot vacuum, it might contain information on where to find the serial number.
What to do if you can't find your Dyson vacuum serial number
If you can't find the serial number anywhere on your Dyson vacuum, check the user manual or contact Dyson customer support for help.
How to keep your Dyson vacuum information safe
Now that you’ve found the information you need, it’s a good idea to keep it somewhere safe, where you can quickly access it. For example:
Digital backup. Take photos of the model and serial number, and then store the images in a secure digital location, like a password-protected folder.
Register with Dyson. Dyson offers online product registration. It’s quick and easy to sign up, and means you’ll have a permanent digital record of your vacuum’s details.
Keep the proper paperwork. Don’t bin all the paperwork when you unbox your cleaner. Instead, store the user manual, warranty information, and other related documents in a safe place.
Any more questions?
If you’re thinking of buying a new cleaner, our best Dyson vacuum cleaner guide will help you choose the model that’s right for your home, including the most popular Dyson cordless vacuum cleaners. You can also read our article on which vacuum cleaner should I buy for more options. And for some great tips on the different Dyson attachments, check out our article on how to deep clean your home with a Dyson.
