Find it cheaper at any major retailer, online or instore, and we’ll match it.

If you find any of the UK’s 50 top retailers, including Amazon.co.uk (but not Amazon Marketplace), AO.com, Argos, Asda, John Lewis or Tesco has the same item at a cheaper price, we’ll match it. Even if their price includes an offer-code discount, and even up to 7 days after you bought from us.

How to request a price match

Choose when you want it delivered

We deliver 7am to 7pm, 7 days a week, even at weekends. Your options include:

• Next-day delivery, available on orders placed up to 7pm (subject to availability).
• All-day delivery (7am-7pm).
• Delivery in your preferred 4 hour time slot (next day or on the day of your choice) from £20.00.

If you tell us your mobile number when you order we’ll text you on delivery day or the night before to let you know what time we’ll be at your address. Or you can use our Knowhow Track It service.

Weekend and next day delivery is available in most areas, subject to availability.

Availability checker

How and when can you get hold of your selections? Finding out should be quick and easy, so with just a few clicks our Availability Checker shows you:

• Delivery dates, time-slots and prices
• Local stores with stock you can collect from now
• Local stores you can get items sent to for you to collect later

To use our Availability Checker, simply:

1. Enter a town or postcode in the box on the product page for an item you’ve selected
2. Click on the magnifying glass
3. Review the delivery and collection options local to you – just click on any one to add it to your basket

Stock updates

Find something you want but it’s not in stock? On the item’s product page, simply click on ‘Email me when back in stock’, and let us have your email address. We’ll let you know as soon as it’s available again.

Selected large items are available to reserve online and collect in store. It's simple when you use our Availability Checker. We can highlight local stores with stock you can collect from now, all you need to do is simply:

1. Enter a town or postcode in the box on the product page for an item you’ve selected
2. Click on the magnifying glass
3. Review the collection options local to you – just click on any one to add it to your basket

Reserve and Collect

If your item is in stock locally, you can reserve it online for free, to collect from store minutes later. So you'll get it even quicker than we can bring it to you, and with no delivery charges. Once reserved, your item's held till closing time the next day, to be paid for when you collect.

Built-in Electric Oven or Hob Installation

We can also install your new appliance on the day we deliver, for most of the UK. Just add installation at the 'Confirm basket’ page during checkout charge applies.

Here's what we'll do:

• Check the area where the oven or hob will be installed is suitable and electrical connections meet legal requirements.
• Disconnect the existing appliance, un-box and check the new product.
• Connect the new cooker or hob and make sure it’s fully operational.
• Give a quick demo of the oven or hob and its settings then provide you with a copy of the Electric Appliance Installation Certificate.
• Take the packaging from your new appliance away. If you add recycling to your order we’ll also take your old appliance away for recycling.

Note: Before we arrive, you will need to make sure access is clear to the area you want your appliance installed, that the appliance will fit into the space and that there is a suitable electrical connection is within 1.5 metres.

Remove and recycle your old appliance

To save you the hassle, when we deliver we can take away and recycle your old appliance, along with any packaging your new one comes in. Just add Let’s recycle on the Basket page, charge applies.

Please note: You will need to disconnect your old appliance before we arrive, unless you’ve bought installation. If you’re having a refrigeration unit removed, please defrost it before we arrive.

For more peace of mind, add a Repair & Support Plan – if this appliance suffers a fault or mishap, all costs to put it right are on us. Your benefits include:

• Unlimited fast, hassle-free repairs
• We'll fix in 7 days from taking this item for repair, or replace with new
• Annual service and deep clean

If you're ordering this item for delivery, add a Repair & Support Plan on the basket page. If you're reserving this item, add a Repair & Support Plan in store when you collect.

See more on our Repair & Support Plans for cooking appliances.

Important information and exclusions

Compare prices of extended warranties for electrical goods at www.compareextendedwarranties.co.uk from any internet-enabled mobile device, smart phone, PC or laptop.