Care & Repair
How to buy

Online
Add Care & Repair with your purchase

Stores
Selected stores open

Call us on 0344 561 1234
M-F: 8am-8pm Sa: 9am-6pm Su: 10am-5pm
What can we help you with?

Manage my Care & Repair
Renew my Care & Repair Cancel itContact us to:
- Change my personal details
- Change my payment details

Repairs & Tech Support
Track my repairContact us to:
- I need a repair
- I have a question about my repair
- I need 24/7 tech support

Get in touch
- Request a Currys PC World voucher
- I have a question or comment
- Make a complaint
- Request accessible literature
Other care plans This service is provided by Team Knowhow
Do you have one of the following plans and need help? Contact us using the details below.
Coverplan
Mobile Complete
Repair & Support ( view T&Cs)
Knowhow Careplan
Mobile Lite
Whatever Happens Club
Knowhow Multiprotect
PC World Performance
Whatever Happens Premier
Knowhow Repair & Protect
PC World Multicare
Whatever Happens Multicare
Contact us
Welcome back! Please have your Care & Repair plan or reference number handy so we can help you even faster!

By phone
Speak to one of our Team
Knowhow agents on
0344 561 1234
Monday to Friday: 8am to 8pm
Saturday: 9am to 6pm
Sunday: 9am to 5pm

By post
Prefer to write to us?
Team Knowhow Customer Services
PO Box 4043
Swindon, SN4 4NA
If you no longer wish to receive Team Knowhow post about our warranty services for products purchased from Currys PC World please complete this online form.
Contact Us
CloseExisting customer FAQS
Renew your agreement
CloseIf you have received a quote from us and want to renew your support plan via direct debit, please click here and complete the attached form.
To renew by credit card or to get a quote please contact us.
Once your renewal is complete we will send you a letter confirming this has been processed in the next 7-14 days.
If you have received a quote from us and want to renew your support plan via direct debit, please click here and complete the attached form.
To renew by credit card or to get a quote please contact us.
Once your renewal is complete we will send you a letter confirming this has been processed in the next 7-14 days.
Cancelling your agreement
CloseWe are sorry you are thinking of leaving us. We would like to remind you of some of the great features and benefits included in our plans so that you can consider if the product continues to meet your needs:
- Electrical and Mechanical Breakdown repair and care.
- No extra cost for call out, parts or labour.
- A replacement product if we cannot repair your device within our repair promise.
- Our technical support agents are always on hand to support when you need us.
- Complimentary Valet service for white goods plans.
If you still wish to cancel please click here and complete the attached form and our team will get this processed for you. We will send you a letter to confirm everything is done in the next 7-14 days.