There are a few different reasons your washing machine might start to leak. It’s really important to sort it out as quickly as possible, because ignoring it might cause the washing machine (and your home) lasting damage.
Important advice before you start…
You should only try to fix a washing machine if you’re an expert yourself. Remember, some warranties are voided if a non-professional opens up the washing machine for repairs. If you do decide to fix it yourself, remember to always follow the manufacturer's instructions and safety precautions.
If your washing machine is broken and you don’t know what to do, contact our repair experts and tell them what the problem is. They’ll then advise you on whether it can be fixed.
Washing machine leaking from underneath
Is water starting to pool out from the bottom of your washing machine? There are a few reasons this could be happening. The easiest one to fix is an uneven machine, so use a spirit level to check that everything’s evenly balanced. If it’s not, you should be able to adjust the feet to make it level.
If that doesn’t fix the problem, you’ll need to work out when the leak is happening and then ask for expert help to repair it:
A leak during the fill could be a damaged tub seal. However, if your machine is leaking due to being over-filled, a dodgy water level switch could be the problem. You can test this by running a small load test cycle to see if the washer is filling to the proper level.
A leak during the spin cycle could be a clogged water pump or drain hose, or damaged seals.
Another possible cause for leaks – during any part of the washing cycle - could be a faulty tub.
Washing machine leaking from the door
If your washing machine is leaking from the door, the seals might be damaged. Over time, washer door seals can get ripped, torn or simply start to perish. ripped or torn. If this happens, it could allow water to leak out during the wash cycle.
And of course, the door itself could be faulty. Look closely for cracks and holes that might be the cause. If you can’t find any obvious damage, check the door seal for signs of wear and tear. Either way, you’ll need to get the replacement done by a professional.
Water leaking into the washing machine
Is water leaking into your washing machine when it’s turned off? If so, there could be a problem with the washer inlet valve, which allows water to flow into the tub during a wash cycle.
To check the condition of your washer inlet valve, unplug the washing machine and pull it away from the wall. Now locate the inlet valve on the back of the washer (refer to the owner’s manual if you’re unsure where it is) and inspect it for cracks or holes. If you see any, you’ll need to get it replaced by a professional.
How to clean washing machine filters
If your washing machine can't drain due to a clogged filter, excess water can build up and cause overflows and leaks. That’s why you need to clean your washing machine filter regularly – we recommend doing at least once a month. Here are the steps you’ll need to take:
1. Turn off your washing machine and unplug it.
2. Find the filter. The owner’s manual should tell you exactly where it is - usually at the bottom of the washing machine behind a small panel.
3. Open the cover or panel and remove the filter. Have a towel or bucket handy in case water spills out.
4. Clean the filter under running water to remove dirt, debris and lint. Use a soft brush (old toothbrushes are perfect) to give it a gentle scrub.
5. Check inside the filter panel, and give that a clean too.
6. Re-insert the filter and close the cover.
7. Turn the washing machine on and run a short cycle, just to make sure it's working properly.
Need any more help?
If you want to make sure your washing machine lasts as long as possible, we’ve got some tips on keeping your washing machine in top condition.
If you’re pretty sure it’s time to replace your washing machine, check out our range of washing machines or take a look at our top picks below. If you’re looking for more advice to help you decide, read our washing machine buying guide or pop-in store for a chat with one of our colleagues.