Help & Services

Want to return an item? No problem!

We're happy to offer you an exchange, a refund, or something else. To get started, click here to answer a few quick questions.

Cancelling your order

You can use our Webchat to discuss cancelling your order. Alternatively, you can complete this form, and we’ll get back to you as soon as possible.

You can track your delivery, installation or repair using our online trackers

If you have a question about our repairs service, please complete this form, and one of our helpful colleagues will get back to you as soon as possible.

• If you want to renew your Care Plan, please complete this form

• If you want to cancel your Care Plan, please complete this form

• For all general queries about Care Plans, please complete this form

One of our helpful colleagues will get back to you as soon as possible.

If you have a question about Cloud Backup, please complete this form and one of our helpful colleagues will get back to you as soon as possible.

If you would like to close your account, please complete this form. Before closing your account, please back up everything elsewhere because once your account is closed, your data is then permanently deleted.

Got a question about 24/7 Tech Support? Want to make a support request? Then please complete this form. One of our helpful colleagues will get back to you as soon as possible.

Got a question about laptop trade ins? Want to request a trade in? Then please complete this form. One of our helpful colleagues will get back to you as soon as possible.

If you need to speak to someone, you can call us on 0344 561 0000.

Opening hours:

Mon - Fri: 8am to 8pm
Sat: 8am to 6pm
Sun: 9am to 6pm

If you like, you can also write to us at:

Currys
PO Box 1687
Sheffield S2 5YA