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How to use Currys repairs

Tech gremlins? They're no match for our experts!

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Tech makes our lives a lot easier — helping us stay connected, productive, healthy, and entertained. So, it can be really frustrating when something goes wrong with one of your devices or appliances. Especially if you don't know how to fix the problem yourself.

There's no need to panic though. That’s because with our Currys repair service, we can sort out your troublesome tech really fast and give it a longer life. In this article, we'll explain why we're the best at solving tech glitches, what products we can fix (no matter where you bought them), and how to get in touch with our friendly team. Your repairs are in safe hands!

Here's just a few of the reasons why we're considered the go-to experts for all tech and home appliance repairs:

  • Fully-trained and accredited repair experts: We can diagnose and fix most common problems with your tech — even if you didn't buy it from us. We're talking everything from TVs and appliances to laptops and mobiles.

  • All repairs come with a 12-month guarantee: For that extra peace of mind, each repair comes with a 12-month parts and labour guarantee, dated from when your repaired item is returned to you.

  • We'll fix your tech super-fast: We check and successfully repair one million tech products each year, so it's safe to say we know what we're doing and can get your tech back up and running in no time.

  • We can visit you to fix larger appliances: Whether your fridge freezer’s losing its cool or your dishwasher’s on a soap opera, one of our engineers can visit your home to fix it at a time that suits you. Appointments are available from Monday to Saturday, and we’ll call to let you know 30 minutes before we arrive.

  • Free repair advice over video call: With RepairLive, we can help you resolve any issues with your laptop or TV over a video call (even if you didn’t buy it from us). You don't even have to leave your house! And if the problem can't be solved, we'll help you book a repair, return, or exchange.

  • We offer repair tracking: If your tech has been sent off for repair, you can check its progress using our Track It service. Then you'll know how soon you'll get your gadget back.

  • Europe's biggest tech repair centre: TVs and smaller gadgets can be sent to our huge specialist Newark repair centre where our skilled team of around 1000 repair experts will work their magic.

The question isn't what can we fix — it's what can't we fix? From big home appliances like washing machines and fridges to dinky devices like phones and laptops, we've got all the know-how to get them working again.

We understand how nerve-wracking it is when your computer or laptop won't turn on or starts to slow down. So, no matter where it’s from, our experts will get your PC back in business quickly. Our services include fixing and updating computers from many top brands, including:

  • Asus, Acer, Compaq, Dell, Fujitsu, HP, Lenovo, LG, Microsoft, Samsung, Sony, Toshiba

  • Apple (MacBook, MacBook Pro, MacBook Air)

To organise a laptop or desktop PC repair, please visit a Currys branch using our store finder and we'll provide a free consultation. If your computer isn't covered by our guarantee or your service agreement, you'll have to pay for the repair (see our computer repair service pricing list). But don't forget, any repairs undertaken come with a 12-month parts guarantee.

Please read our services terms and conditions for more info. And for even more PC services like data transfers and software/hardware installation — check out our computer maintenance page.

Got a flickering screen ruining that latest blockbuster movie? It can be really annoying, but our TV experts can fix all of the following and other common problems with no drama:

  • Screen issues

  • Missing pixels

  • A TV that won’t turn on

  • Tuning trouble

  • Sound problems

For a television repair, we can collect it from your home at a time that suits you, or you can head in-store (just use our store finder to find your nearest Currys branch).

If your TV isn't covered by our guarantee or your service agreement, you'll have to pay for the repair. TV repair costs don't include parts, so we'll call you to discuss the cost of parts before proceeding with your repair. Any TV repair will also come with a 12-month parts guarantee. Please read our services terms and conditions for more info.

What is RepairLive?

If you don't fancy heading into one of our stores, just use our RepairLive service instead. A live video call with a Currys repair expert is the fastest way to get a problem with your laptop or TV solved — and you can do it all from the comfort of your own sofa.

Just tell (or show) us what’s wrong, and we’ll try to diagnose the problem and help you fix it if we can. Head to our Repairs & maintenance page to learn more.

If your washing machine, tumble dryer, or 2-in-1 washer dryer is giving you loads of grief — one of our experts can visit your home and help get your laundry routine back on track. They can fix the following issues and more:

  • Fix leaks and drainage faults

  • Mend broken or damaged doors

  • Put a stop to weird noises or vibrations

  • Investigate and prevent strange smells

  • Fix general faults and breakdown issues

  • Diagnose why your dryer isn’t heating up

  • Fix a broken belt

  • Figure out why the drum won’t turn

If your appliance isn't covered by a guarantee or service agreement, you'll have to pay for the repair of your washing machine or tumble dryer. The cost of labour, parts, and general advice is included, and any repair undertaken will come with a 12-month parts guarantee. Please read our services terms and conditions for more info.

Is your dishwasher not cleaning those plates, bowls, and mugs very well? Then there might be a problem with it. But don’t fret, our engineers deal with dishwashers day in, day out. They can sort out these common issues and more:

  • Mend leaks and drainage issues

  • Investigate and stop strange vibrations

  • Get rid of unusual noises

  • Diagnose drying issues

  • Fix general faults and breakdown problems

Any repair we carry out will come with a 12-month parts guarantee. Check out our services terms and conditions for more info on dishwasher repair appointments.

If you're having a bit of a kitchen nightmare with your electric/gas oven, cooker, or hob — our experts can help you prep meals and bakes again in record time. Here's some of the stuff they can do:

  • Find out why your appliance isn't heating up or is overheating

  • Repair a faulty door or ignition

  • Diagnose why your appliance is turning itself off

  • Investigate why a fan keeps running

  • Fix general faults and breakdown issues

See our full list for oven/cooker/hob repair pricing and please read our services terms and conditions for more info. And remember, any repair undertaken will come with a 12-month parts guarantee for your peace of mind.

Got a fridge freezer full of food that's not keeping cool? Chill out, we can help stop everything from going to waste. Our experts can resolve these problems and more:

  • Diagnose cooling problems

  • Fix leaks or drainage issues

  • Investigate strange noises

  • Sort out power issues

  • Fix general faults and breakdown

If your fridge freezer isn't covered by a guarantee, you'll have to pay for the repair. The cost of labour, parts, and general advice is included in our service, and any repair carried out will come with a 12-month parts guarantee. Make sure to read our services terms and conditions for more info.

If you think about which bit of tech you use the most — it's probably your mobile phone. This means that it's usually the most prone to damage or faults, with smashed screens and dying batteries common issues that we deal with all the time.

Our huge repairs hub and service centres at selected Currys stores can repair loads of popular mobile phones, including handsets made by Apple and Samsung. Plus, we'll only ever use genuine parts — so you won’t void your mobile manufacturer’s warranty (although please refer to your phone brand's warranty for their terms and conditions). And don't forget, any repairs undertaken will come with a 12-month parts guarantee.

Want to organise that repair right away? Here are your main options:

  • For TV and appliance repairs, give us a call on: 0344 561 1234. One of our friendly team will be more than happy to get your repair started.

  • For laptop, desktop PC, and mobile phone repairs, pop into your nearest store. We’ll be more than happy to discuss your options and arrange your repair. Just use our handy store finder to find your nearest Currys branch.

  • If you've got a problem with your TV or laptop (no matter where you’ve bought it from), you can also talk to one of our experts over video call with RepairLive.

  • For general repairs enquiries, contact us via our help & support page.

We've offered some pretty solid reasons why we're the best place to go to if you want your tech repaired. We're super experienced, offer a 12-month guarantee on what we’ve repaired (including the parts and labour), our electrical appliance repair service includes friendly home visits, the list goes on…

But don't forget, getting your tech repaired is better for your pocket and the planet too. You might think it's easier to just replace a faulty bit of tech, but if it's an easy fix then you'll save money in the long run by getting it repaired. That way, you'll get more mileage out of your gadget or appliance — and it won't end up in landfill.

And if your tech is beyond repair, don't just throw it away. We’ll take away your old appliance for recycling when we deliver your new one. Or if you've got a smaller bit of tech like a toaster or kettle, just bring it into store and you'll get at least a £5 off voucher with Cash for Trash and we'll make sure it's properly recycled for free. Find out more about our recycling service.

We can repair almost any tech product that goes wrong, but we’ll also keep the tech you’ve bought from us running smoothly if you add a Care & Repair plan. We’ll offer advice and breakdown support whenever you need it, and with our 7 Day Fix Promise — we’ll repair your tech and get it back to you really fast. If it takes longer than 7 calendar days, you can request a replacement.

Any more questions?

Now that you know all about our repairs process, learn more about our other services like home installation, our 24/7 tech support, and how to trade-in your old electronics.

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