WD My Cloud Home Duo NAS Drive - 4 TB, White

Product code: 215281

Product features

  • USB 3.0 / Ethernet
  • Max capacity: 4 TB
  • Wireless network storage
  • Mobile app available
  • 2 year guarantee
£249.00
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  3. Visit http://www.royalmail.com if you think the postcode details you’re entering may be wrong. Or call 0344 561 0000 to speak to one of our sales team. They’re available:

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Sunday: 10am to 5 pm

  • In a very few cases, our location checker may not recognise an existing town or postcode. If you’re sure you’ve entered it correctly, go back to the product page, and click on ‘Add to basket’. We’ll then use our back-up system to do an enhanced check.
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        Product features

        • USB 3.0 / Ethernet
        • Max capacity: 4 TB
        • Wireless network storage
        • Mobile app available
        • 2 year guarantee
        Product information
        Top features:

        - Wirelessly sync all your data with dual drives so everything is saved twice

        - Import everything from USB drives as well as online services

        - Access your information easily using the app

        - Individual accounts for everyone in your family

        Wirelessly sync all your data

        Save all your digital content from wherever you are with the dual drive WD My Cloud Home Duo NAS Drive. The My Cloud Duo Drive plugs directly into your router at home so you can automatically back up the photos and videos on your phone, and wirelessly sync everything from your computer – whether you have a PC, Mac or both.

        With two drives set to Mirror mode, all of your content will be automatically saved twice – providing additional security for your documents.

        Import everything

        If you have files backed up on USB memory sticks and external hard drives you can also import everything using the USB port – to make sure everything important to you is easily accessible.

        Already store your documents with services like Dropbox, Google Drive or Facebook? Well the My Cloud Drive makes it easy to automatically download from there too.

        Access your information easily

        Using the My Cloud Home app you can access your files and photos in moments – so photos taken on your phone can be accessed from your laptop, tablet or PC without the need for any wires. You'll never have to worry about forgetting your USB stick or running out of storage space on your phone.

        Individual accounts

        With 4 TB of storage space, My Cloud Duo offers enough room for all your photos, videos and files, as well as those of your family members. Each person can create an individual account with private access, so they can store and manage their own content.

        Video

        Specification

        Technical specifications for WD My Cloud Home Duo NAS Drive - 4 TB, White

        OVERVIEW
        Type NAS Drive
        Capacity 4 TB
        Power supply Mains
        CONNECTIVITY
        Device compatibility - Windows
        - Mac
        - iOS
        - Android
        Wired connections - Ethernet x 1
        - USB 3.0 x 2
        Wireless connections WiFi
        App available My Cloud Home app
        MULTI-BAY DRIVES
        Number of bays 2
        RAID configurations RAID 1
        FEATURES
        Password protection Yes
        Automatic backup Yes
        GENERAL
        System requirements - Windows 7 or later
        - Mac OS X Mavericks or later
        - iOS 9 or later
        - Android KitKat 4.4 or later
        - Internet connection
        Colour White
        Box contents - WD My Cloud Home Duo NAS Drive
        - Ethernet cable
        - AC adapter
        - Installation guide
        Dimensions 179 x 102 x 160 mm (H x W x D)
        Weight 2.29 kg
        Manufacturer's guarantee 2 years
        Customer reviews

        WD My Cloud Home Duo NAS Drive - 4 TB, White reviews verified by reevooReevoo

        11 reviews

        Sort by:
        (4.0 out of 10)
        Design
        6.1
        Compatibility
        4.1
        Performance
        4.3
        Value for money
        4.0
        Overall rating
        4.0
        Scores 4.0 out of 10 based on 11 reviews
        Show more score details
        (7 out of 10)

        David

        Guildford Surrey GB Pardon me
        +
        The good thing that you can do with it is 5-minutes set up then put your photos videos on it and only accessible by the app you can linkee into your computer by wiring it up directly
        Well it could have built in Wi-Fi then I have much being connected to the router to make it Wi-Fi usable
        Confirmed purchase: 23 June 2020
        Published on: 21 July 2020
        (1 out of 10)

        Ian

        GB
        +
        Reviewer left no comment
        If your internet is not functional you have no access to your files. The same if wd shut their servers off. Not a Nas. Just a chocolate fire guard. Actually it is a con calling this product "My Cloud" it is their cloud just in your house using your electric. Access to your files is at their whim. not sutable as secure backup.
        Confirmed purchase: 19 March 2020
        Published on: 13 May 2020
        (10 out of 10)

        Paul

        Dunstable GB Excellent product !!
        +
        Easy to use.
        Great back up.
        No.
        Confirmed purchase: 31 January 2020
        Published on: 04 March 2020
        (1 out of 10)

        Barry

        Reading GB
        +
        Reviewer left no comment
        Very difficult to set up for auto backup. Instructions are next to useless, so it’s hours of hunting online to try and work out what to do.
        Confirmed purchase: 02 February 2019
        Published on: 02 March 2019
        Price Promise, delivery & returns

        You won’t get it cheaper. Full Stop.

        You won’t get it cheaper. Full Stop.

        We'll price match any product against any other retailer, online or in store. We’ll also match discount codes.

        How to request a price match

        Delivering your online order

        Get this delivered when it suits you

        We’ll show you your current delivery options for this item in checkout. Subject to the time you order, and where you want delivery, these options will include:

        • FREE standard delivery in 4-5 working days
        • Next day delivery or any following day between 8am & 5pm (£5.00)
        • Delivery in a timeslot of your choice next day or any following day (£10.00)
        Please note: if we’re out of stock of an item but getting more in, we indicate – on listings pages and the product page – how soon we can dispatch for delivery to you. In this case, please go ahead and order, and we’ll contact you later to confirm an exact delivery date.

        Important update on our delivery service for small items

        Our courier partners (DPD, Royal Mail and On the Dot) have all updated their delivery processes to take extra precautions due to Coronavirus (COVID-19). Please follow the below advice:

        1. Customers can use the DPD app to nominate a ‘safe place’ for their delivery to be left if they do not want close contact.

        For customers unable to use the DPD app, DPD is still able to offer a contact-free delivery, and will take a picture of the property and capture a proof of delivery name instead of capturing a customer signature.

        2. Royal Mail is an unsigned service . Where Royal Mail needs to deliver a parcel, its teams will place the parcel at the customer’s door. Having knocked on the door, the delivery teams will step aside to a safe distance while the item is retrieved. If the delivery cannot take place, Royal Mail will take the parcel to the local depot for collection by the customer.  The parcel will be held for 18 days as per normal process.

        3. For On the Dot, where a standard signature delivery is not possible, On the Dot will attempt to leave the parcel in a safe place and inform the customer of where the parcel has been placed.

        To see the courier partner for your delivery, please check your dispatch confirmation email (which will also include your tracking reference).

        Availability Checker

        How and when can you get hold of your selections? Finding out should be quick and easy, so with just a few clicks our Availability Checker shows you:

        • Delivery dates, time-slots and prices
        • Local stores with stock you can collect from now
        • Local stores you can get items sent to for you to collect later
        To use our Availability Checker, simply:

        1. Enter a town or postcode in the box on the product page for an item you’ve selected
        2. Click on the magnifying glass
        3. Review the delivery and collection options local to you – just click on any one to add it to your basket

        Stock updates

        Find something you want but it’s not in stock? On the item’s product page, simply click on ‘Email me when back in stock’, and let us have your email address. We’ll let you know as soon as it’s available again.

        Returns and refunds

        Whether an item you’ve bought is faulty or damaged, or you’ve changed your mind, it’s easy to get a refund.

        Items you haven’t opened
        Within 21 days of receiving an item you paid for online, on the phone, or in store you can return it for a full refund – provided your purchase is still in its original and unopened packaging. This promise is in addition to your statutory rights.

        Items you’ve opened
        Within 14 days of receiving an item you paid for online or on the phone, you can return it, even if you’ve opened it. To receive a refund, you must:

        • Let us know you plan to return the item within 14 days of delivery/collection
        • Physically return it within a further 14 days.
        The item must be returned in ‘as new condition’ – not used or installed, and in its original packaging. More on returns and refunds.

        Order online and collect in store

        Order & Collect ­­– The majority of our stores are now open and offering a collection service, allowing you to safely order online and collect from store contact-free.

        Our stores with parking available can offer a Drive Thru collection experience using the parking bays clearly marked outside the store. Here’s how it works;

        • Once you’ve had confirmation your order is ready to collect, drive to the store.
        • When you’ve arrived, click on the link in your confirmation email to let our team know.
        • One of our colleagues will put your order in your car boot.

        Stores, including those which DO NOT have parking outside, can still offer a safe Walk Up service. We have safety measures in place to keep you and our staff protected whilst you queue. Here’s how it works;

        • Once you’ve had confirmation your order is ready to collect, walk to store and head to the collection point.
        • When you’ve arrived, click on the link in your confirmation email to let our team know.
        • You’ll get a text when our colleague is preparing your order for collection.
        • Please remember to keep 2 metres away from our colleagues and other customers.

        If the store already has stock of your item, you may be able to collect on the same day. If your store doesn’t have stock, we can get some in, but it may take a little longer. Don’t forget to wait for your ready to collect email and check store opening hours and whether the store can offer Drive Thru, Walk Up or both collection options before heading out.

        We strongly recommend that you check whether you will be able to carry the item, or whether it will fit in your vehicle before placing your order.

        Creation - your plan Flexible credit you control

        To spread the cost, pay by Your Plan, our uniquely flexible credit option. Available on all orders £99 and over, this lets you:

        • Spread the cost with monthly payments, 24.9% APR Representative (variable)
        • Choose the payment term that suits you
        • No deposit to pay and choose to pay it off early at no extra cost
        • Plus once you've opened an account, you can use it to spend again in the future on anything £99 and over
        Learn more

        How to apply
        If you’re buying this item online, you can apply for credit at checkout. Or if you’re reserving online, or shopping in store, apply here.

        DSG Retail Limited acts as a credit broker and not a lender. Credit is provided by Creation Consumer Finance Ltd.
        Both DSG Retail Ltd and Creation Consumer Finance Ltd are authorised and regulated by the Financial Conduct Authority.

        £249.00
        Sorry, but right now we can only show options for ${location} when you get to checkout.

        Sorry we couldn't find that location;
        are you sure you entered it correctly?

        Need help?
        Let's locate you

        We can’t find that location, so please choose from these options:

        1. Check your spelling and try again. We can accept the most common abbreviations for addresses.
        2. Tell us if you’re looking for the address of a new property, as we may not have its postcode on our records yet. To do this, call us on 0344 561 0000.
        3. Visit http://www.royalmail.com if you think the postcode details you’re entering may be wrong. Or call 0344 561 0000 to speak to one of our sales team. They’re available:

        Monday to Friday: 8am to 8pm
        Saturday: 9am to 6pm
        Sunday: 10am to 5 pm

      • In a very few cases, our location checker may not recognise an existing town or postcode. If you’re sure you’ve entered it correctly, go back to the product page, and click on ‘Add to basket’. We’ll then use our back-up system to do an enhanced check.
      • Stock availability for
        Yes, we deliver to
        Continue shopping

        We can't split orders across different towns or postcodes, so please either:

        • Change the location for this new selection to , OR
        • Change location for the item(s) already in your basket to

        Free delivery in 4-5 working days

        Pick a date and time that suits you Earliest delivery date available
        • June
        • MO
        • TU
        • WE
        • TH
        • FR
        • SA
        • SU

          Searching for delivery dates

          Please add this item to your basket. We'll show you delivery options before you check out.
          See collect-in-store options instead
          See collect-in-store options instead
          Yes, we deliver to
          Continue shopping

          We can't split orders across different towns or postcodes, so please either:

          • Change the location for this new selection to , OR
          • Change location for the item(s) already in your basket to

          Free delivery in 4-5 working days

          Pick a date and time that suits you Earliest delivery date available
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          • MO
          • TU
          • WE
          • TH
          • FR
          • SA
          • SU

            Searching for delivery dates

            Please add this item to your basket. We'll show you delivery options before you check out.
            See collect-in-store options instead
            See collect-in-store options instead
            See collect-in-store options instead
            WD My Cloud Home Duo NAS Drive - 4 TB, White
            £249.00